this post was submitted on 09 Oct 2024
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[–] bawdy@sh.itjust.works 25 points 4 days ago (1 children)

Then offer a discount for self checkout.

[–] deltreed@lemmy.world 9 points 4 days ago (2 children)

In some places, they are making you subscribe to Walmart+ to use self checkout. Like, it wasn't just annoying enough, now if you don't have their subscription service, you have to stand in the extra long non-self checkout line. Can they make us hate it any more?

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[–] explodicle@sh.itjust.works 182 points 6 days ago (5 children)

The Boomers are right sometimes, like about keeping email.

[–] TheTechnician27@lemmy.world 82 points 6 days ago

Yeah, this response is a rare boomer W.

[–] peopleproblems@lemmy.world 27 points 6 days ago (1 children)

I have 20k emails in my inbox

I will only clean it when I get complaints

[–] spicytuna62@lemmy.world 31 points 6 days ago (8 children)

You're either the kind of person who reads their emails in real time and freaks if that little blue number ever reads "2" or you're the kind of person who selects their entire inbox and marks it as read twice a decade.

My wife is the former. I am the latter. I get too much junk. I go through my inbox a few times a day, read what looks important, and ignore the rest. I have 2,174 unread emails in my inbox and a folder called "auto junk" with 5,116 in it.

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[–] SpaceCowboy@lemmy.ca 25 points 5 days ago (1 children)

I used to love using the self-checkout. But then it became a trend among the corporate overlords here to get all paranoid about people stealing food, so now they have the weight system calibrated too strict. Now if you breath on the items in the bag it locks you out and someone has to come unlock the system to continue scanning. So it's not really worth the hassle, and seems kinda pointless since an employee has to unlock the system after every few items.

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[–] ricecake@sh.itjust.works 131 points 6 days ago (10 children)

I've never understood the people who seem to not get that some people actually don't mind scanning their stuff and putting it in bags, and insist that that's the line between what the customer does and the employee. They also used to carry your groceries to the car for you, and you can also get them to pick everything up, bag it and bring it to your car or house. It's not like the checkout process is the special part that can't change.

Yeah, they want to save money by having fewer people get more customers checked out faster. I don't really care since the part I like, getting finished at the store, happens faster.

[–] GreenKnight23@lemmy.world 104 points 6 days ago (6 children)

I don't have a problem with self-check. I use it most the time because I usually have < 10 items.

I DO have a problem with only self-check lanes being open or only ONE regular clerk check lane open. both of which happen at walfart.

I know this because I used to work there and policy was to hire floor associates that can run a register so the store won't need to pay for cashiers just standing around.

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[–] toynbee@lemmy.world 32 points 6 days ago (7 children)

I love self checkout. Conversation with strangers is difficult, slow and often not fun. Separating that aspect from checking out is the best customer service a lot of stores offer.

Some stores near me are removing or disabling self checkout. Apparently this better serves the customer. Can't quite see how taking away options improves things, but ...

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[–] HawlSera@lemm.ee 23 points 5 days ago (1 children)
  1. I don't work here. Stop trying to get me to do the job for free, either pay a cashier to check me out or fuck off.
  2. There's an epidemic of these machines not working and then the shopper getting charged with shoplifting over it, Wal-Mart is the worst at doing this.
[–] Zip2@feddit.uk 9 points 5 days ago

Yeah. Give a cashier a wage, or give me a staff discount.

[–] Aceticon@lemmy.world 58 points 6 days ago (4 children)

Not wanting to do free work for a company (they don't even give you a discount if you use self-service) is being a boomer?

That's the first time I've seen the word "boomer" on the opposite side of the word "sucker".

[–] SwingingTheLamp@midwest.social 27 points 5 days ago (2 children)

Refuse to do free work for a company—insist that the grocery store employees go and gather the items on your list from the shelves for you! Never set foot on the sales floor, do pickup orders online only!

Background: It used to be that the proprietor of a store brought items you requested to the counter for you. In 1916, Piggly Wiggly pioneered a new grocery store model, requiring/allowing the customers to pick items off of the shelves themselves. Not only did they not give you a discount for doing their work for them, they raked in more money from impulse purchases. The increased sales more than offset the increase in shoplifting losses. A cynical, corporate ploy to bleed customers dry, and we just think it's normal now!

That is to say, the purpose of a grocery store is to provide food in exchange for currency. There's no law of nature that I know of that says that having an underpaid teenager drag your food across the scanner is the only proper way to do check-out, just like there isn't one that says only a store employee can pick items from the shelf.

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[–] RememberTheApollo_@lemmy.world 80 points 6 days ago (8 children)

My parents refused to use the self-checkout because “They take people’s jobs.”

They were hardcore republicans perfectly happy to make sure those jobs got paid shit.

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[–] A_Random_Idiot@lemmy.world 72 points 6 days ago (44 children)

I mean, walmart could easily fix that by having fucking cashiers.

At the walmart I go to they put in like 60 self checkouts and have, maybe, one cashier running at a time.

I don't mind self checkout as a concept. Its fine if you are just buying a couple things, or something you might be personally embarassing for you.. but they are not a replacement for cashiers.

Cashiers and belts are needed to handle bigger purchases like monthly groceries and shit.

Unless you are gonna take 25% off my bill for labor savings, I am not going to take my monthly shopping through a self checkout. I had to once when I had no choice, and I'll never do it again.

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[–] AgentGrimstone@lemmy.world 37 points 5 days ago (1 children)

I'd rather "work" than wait behind people with 100+ items. I can be out the door in 2 minutes.

[–] lseif@sopuli.xyz 43 points 5 days ago (18 children)

even faster if u skip some items from being scanned

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[–] Jumpingspiderman@lemmy.world 19 points 5 days ago (13 children)

Management can fuck right the hell off. Self checkout is taking jobs away from people and getting us to work for free.

[–] bleistift2@sopuli.xyz 19 points 5 days ago (1 children)

I once asked a cashier in Germany if she thought self-checkouts would take away her job. She said she liked them because there's enough to do anyway and they take away the boring task of cashier-ing.

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[–] SparrowRanjitScaur@lemmy.world 13 points 5 days ago (3 children)

Do you feel the same about self serve gas?

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[–] Mobiledecay@lemmy.world 13 points 5 days ago

I actually prefer self checkout. Idk. I get it though.

[–] Nuke_the_whales@lemmy.world 26 points 5 days ago (3 children)

I refuse to use them as a union worker, when I'm told to use the self checkout as I'm in line for the only cashier I just refuse. I'm doing it for you kids

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[–] psycho_driver@lemmy.world 31 points 6 days ago (8 children)

I'm on Team Boomer on this one.

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[–] djsoren19@yiffit.net 41 points 6 days ago (12 children)

Recently had a support call with a woman who was complaining about our 2 factor authentication system because she could only access one web page at a time. When I asked her if she couldn't just open a new tab, she said she was too old to learn how computers work and couldn't do that. She went on to claim that there's a lot of people at her level of ineptitude, and that we shouldn't have implemented 2fa because "most people don't have multiple monitors."

It was so, so hard not to throw out an OK Boomer as they proudly lectured me on the depths of their ignorance.

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[–] vaultdweller013@sh.itjust.works 23 points 5 days ago (2 children)

I was once mistaken for an employee somewhere and my sleep deprivated response was to say "I am wearing pants so clearly I dont work here." I have no fucken clue what that means but I think it was a threat.

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[–] 01011@monero.town 16 points 5 days ago (6 children)

Never understood that argument. I want to be in and out as quickly as possible. Self checkout makes that happen.

[–] Gonzako@lemmy.world 11 points 5 days ago (4 children)

I'll be honest, going with the people that get paid to do it is way faster for bigger buys

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[–] exu@feditown.com 6 points 4 days ago (3 children)

Real US/Europe split here

No cashier packs your bag for you in Europe. Sometimes it's a fun game trying to be faster packing than them scanning.

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[–] leadore@lemmy.world 35 points 6 days ago* (last edited 6 days ago) (43 children)

So this is pro-self checkout? Why would you be pro self checkout? Besides the extra time and effort for the customer to check out if they have more than a couple items, I recently read an article saying that even for the companies they haven't worked out: besides the problems and delays they cause where they have to provide employee assistance anyway ("Unexpected item in bag", etc), they've lost more to theft and are having to spend more money on adding more anti-theft tech, etc. One company they interviewed is phasing them out.

(edit after reading some comments) The article also talked about people getting in trouble for accidentally not getting something scanned.

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[–] PersnickityPenguin@lemm.ee 7 points 4 days ago (4 children)

I hate self checkout. I work all day to then check out my shit and bag my own groceries? And pay 2x for the same food and less service than 5 years ago?

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[–] TriflingToad@lemmy.world 40 points 6 days ago* (last edited 6 days ago) (8 children)

They also don't schedule enough employees to keep the lines running quickly, they only have 2-3 lanes open most of the time when it's busy as having another line is 2x $13-15 an hour for a bagger and a cashier. This gets people to either go to self checkout or wait forever. Naturally most people go through self checkout, which they'll probably use as an excuse to make more self checkouts.
(talking about the store I work at specifically, which isn't a Walmart, but I assume Walmart does the same)

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[–] Croquette@sh.itjust.works 12 points 5 days ago (1 children)

I mean, both are right. Clients shouldn't have to do the cashier job.

But clients should stop going there to send a message instead of harassing the minimum salary employee.

[–] doingthestuff@lemmy.world 9 points 5 days ago (2 children)

How is saying I" don't work here" in response to the employee approaching them to direct them to the self-checkout - how is that harassing them?

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[–] Kolanaki@yiffit.net 31 points 6 days ago (1 children)

Someone needs to write "Ok, Boomer" on this notice.

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[–] anachronist@midwest.social 18 points 5 days ago

Corporate gaslighting be like:

[–] Baphomet_The_Blasphemer@lemmy.world 29 points 6 days ago (15 children)

I agree with the boomers on this one. I'm not in the habit of providing free labor to a corporation I don't even work for.

[–] ZeroTwo@lemmy.world 30 points 6 days ago

I agree! I was at a Walmart one time and some chick ran out right by us at a high speed. We had no idea what was going on but apparently she was stealing. The one worker said as they walked by us "you got all these people standing around doing nothing and they couldn't stop her?" It was a smart ass comment. Did that employee really believe that I would risk my life for Walmart, of all places? I don't work there, I'm not security, I'm not a police officer. Not my problem.

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[–] AuntieFreeze@lemmy.world 22 points 6 days ago (8 children)

Boomer uncle literally drives his electric bill payment to the local office to pay it when they have a perfectly fine online portal.

Same exact response 'that's someone's job' like the employee actually has a say.

[–] hydrospanner@lemmy.world 28 points 6 days ago (6 children)

There's no justification from a pure convenience standpoint, but I could respect the pettiness if the electric company ran their shit like one local government office in my hometown, where there was this small annual fee they charged like $9 for...but then to pay it, you could either mail in a check, hand deliver cash or check or card...or pay online...where they added a $5 "convenience fee" to a sub-$10 payment.

You bet your ass that I paid that shit in person every year, in loose change, and requested a receipt (which they had to write up manually because they didn't have a system to process and print one).

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