this post was submitted on 09 Oct 2024
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Real US/Europe split here
No cashier packs your bag for you in Europe. Sometimes it's a fun game trying to be faster packing than them scanning.
We have Aldi and Lidl they're self-pack here as well.
If you scan the groceries yourself as you go through the store, you'll definitely be packing them quite a bit faster.
Then offer a discount for self checkout.
In some places, they are making you subscribe to Walmart+ to use self checkout. Like, it wasn't just annoying enough, now if you don't have their subscription service, you have to stand in the extra long non-self checkout line. Can they make us hate it any more?
The best system I saw for self checkout was at a place in New Zealand about...shit. Nearly 20 years ago now.
You would walk in, scan a barcode on your store card, pick up a hand held scanner and scan the items as they went into the cart. Including fruit and veg, there was a weigh station for that. As you put stuff into the trolley you'd scan it.
When you got to the front there was a special lane. You didn't unload, you walked through and paid. Randomly - like 1 time in 5 to start with - they'd ask you to rescan so you unload into the belt, which was faster because dedicated lane. But if you always had exactly the same items that you'd scan, the trust threshold in whatever system would greenlight you. No bagging either. Just the stock boxes on a table as you left, or like us you just shove it all in crates in the boot of the car.
There was a.minor rebate in terms of store points which unlocked specials for using it but holy shit it was sooooo much faster because it moved the scan point back to you loading the cart. You could see how much you were going to spend and delete items from the scanner itself.
I am not a grocery fan so to be able to do a full week shop in under 20 minutes was awesome. As per tradition we was young and on a tight budget so it was super easy to keep tabs on how much we were spending and saving.
Sounds like screwing up both customers and cashiers this way.
I hate self checkout. I work all day to then check out my shit and bag my own groceries? And pay 2x for the same food and less service than 5 years ago?
I like to have both. Self check out if I only have <10 items. But if I have a full cart I'd like to go to a cashier who has the scanning down to a T. I think this the best of both worlds.
I love it. Less social interaction after a long day of work, I can keep my headphones on. It's a bliss for me.
It IS weird how this cost saving measure hasn't saved us any money, isn't it?
Is bagging your own stuff really that much more work? The sacrifice is waiting in line for them to fuck up bagging it anyways. It's significantly faster to use self and get home sooner to relax. If you're over filling a cart I'm sure it makes sense to go to an actually cashier but outside of that it's just wasting time
I used to love using the self-checkout. But then it became a trend among the corporate overlords here to get all paranoid about people stealing food, so now they have the weight system calibrated too strict. Now if you breath on the items in the bag it locks you out and someone has to come unlock the system to continue scanning. So it's not really worth the hassle, and seems kinda pointless since an employee has to unlock the system after every few items.
Most stores around me thankfully don't even use the weight station. I don't even think Walmart does anymore since they "upgraded" their checkouts recently. (The self checkouts have completely taken over and have a sort of open floor concept going on.)
- I don't work here. Stop trying to get me to do the job for free, either pay a cashier to check me out or fuck off.
- There's an epidemic of these machines not working and then the shopper getting charged with shoplifting over it, Wal-Mart is the worst at doing this.
Yeah. Give a cashier a wage, or give me a staff discount.
I actually prefer self checkout. Idk. I get it though.
I mean, both are right. Clients shouldn't have to do the cashier job.
But clients should stop going there to send a message instead of harassing the minimum salary employee.
How is saying I" don't work here" in response to the employee approaching them to direct them to the self-checkout - how is that harassing them?
I've been in these meetings, they call this "training the customer" that's literally what they are telling workers to do, train the customers to self check and stop asking for pos service.
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Management can fuck right the hell off. Self checkout is taking jobs away from people and getting us to work for free.
I once asked a cashier in Germany if she thought self-checkouts would take away her job. She said she liked them because there's enough to do anyway and they take away the boring task of cashier-ing.
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Do you feel the same about self serve gas?
Self serve gas was actually lower priced than full service back when the transition was happening, so there was actually a reason to do the work yourself.
If it had been the same price, only I have to do the work of pumping it, damn straight I would have felt the same.
In retrospect it was a bad deal because once full service went away entirely, so did the price difference, so I'm smarter now and wouldn't use self checkout even if they gave a discount.
I've driven through Oregon before back when you weren't allowed to pump your own gas and it felt ridiculous and inconvenient waiting for an employee to come pump gas for you. But maybe that's just because I'm accustomed to self serve.
For groceries it's nice to have the option to do self checkout. If I have a small number of items then self checkout is faster/easier. If I have a large number of items then going through the line with the cashier is faster/easier.
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Never understood that argument. I want to be in and out as quickly as possible. Self checkout makes that happen.
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I'd rather "work" than wait behind people with 100+ items. I can be out the door in 2 minutes.
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