this post was submitted on 05 Dec 2024
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[–] ptz@dubvee.org 72 points 2 weeks ago (15 children)

I would LOVE to use the self checkouts since the grocery chain near me has been replacing all the human cashiers. But the damn things treat you like a thief, make you wait 2-3 seconds between scans, you can't scan your whole cart of groceries without going down and bagging them when the conveyor gets more than half full, etc.

They're horrible. I just wait in line for one of the human cashiers every time.

[–] Kusimulkku@lemm.ee 12 points 2 weeks ago (1 children)

I mean they work fantastic where I live. They don't have to be horrible

[–] ptz@dubvee.org 5 points 2 weeks ago* (last edited 2 weeks ago) (1 children)

Lol, yeah, they definitely don't have to suck. When they first put those in, they were actually pretty fantastic. But Kroger Corporate said "not on my watch" and cranked up the security to obscene levels and made them horrible. There's just not another decent grocery story close to me, so I'm stuck. Yay food deserts 🫠

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[–] Kolanaki@yiffit.net 45 points 2 weeks ago (1 children)
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[–] RememberTheApollo_@lemmy.world 37 points 2 weeks ago (3 children)

I don’t know if the letter is real, but this was my parents. They refused to use the self-checkout because they didn’t work there and it might take away jobs. Meanwhile, they’re the same people who complained that pretty much any basic customer facing job shouldn’t pay a living wage.

They exist.

[–] Tikiporch@lemmy.world 9 points 2 weeks ago (1 children)

The letter isn't real in the sense that it says Malwart at the top. Otherwise it does exist.

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[–] kilgore_trout@feddit.it 6 points 2 weeks ago

You know you can take the good part and discard the second one?

[–] dbx12@programming.dev 5 points 2 weeks ago (2 children)

I wonder what their reasoning for "customer facing job does not deserve living wage" is.

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[–] johannesvanderwhales@lemmy.world 28 points 2 weeks ago (7 children)

Remember that multibillion dollar corporations are pushing you to self checkout because they are too cheap to pay someone minimum wage to work a register. The boomers are right.

[–] Allonzee@lemmy.world 9 points 2 weeks ago* (last edited 2 weeks ago) (1 children)

Alternatively, self-checkout is a great way to shoplift from big corporations destroying civilization and the habitability of the planet.

Doo Doo Doo.... Doo! 🌠

[–] Anticorp@lemmy.world 5 points 2 weeks ago (1 children)

I refuse to voluntarily pay for bags. How many bags did I use? Zero, motherfucker!

[–] spujb@lemmy.cafe 4 points 2 weeks ago (2 children)

You wear shoes to go grocery shopping, right? Do this once, then keep the bags next to your shoes so you remember to reuse them maybe a half dozen times.

Boom now you’re saving the environment and money.

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[–] Smoogs@lemmy.world 7 points 2 weeks ago (17 children)

some people don’t want it wait for a million years for the person in front of them with 600 items to get through.

Some solutions are not just about solving one thing or a personal attack.

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[–] frog_brawler@lemmy.world 18 points 2 weeks ago (5 children)

I have mixed opinions on self checkout… but the best is when I go to buy beer, and only beer. Someone that works there has to ID me and plug my birthday into the computer anyway so it’s like shrodingers self check out.

On a more serious note, I enjoy not having to make small talk with the cashier but also would rather not be watched like I’m a thief when I ring out my stuff.

Also, it’s kinda nice to eat all organic fruits and vegetables and only pay the prices for the GMO versions.

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[–] POTOOOOOOOO@reddthat.com 17 points 2 weeks ago (4 children)

I only use checkouts with people. The Malwart near me refuses to open any registers other than self checkout. There are always ladies at the front wanting to check receipts. So, I just abandon my purchase a lot.

If they can't hire people to open a single register than they can hire someone to put back the items in the cart.

Arguments:

"But POTOOOOOOOO you are being an asshole!"

I helped build POS machines. I know how often they are inaccurate and if they think you made an error stores are quicker to trust the POS machine more than the person.

The POS machines at self check outs have a ton of cameras and most want you to pay with a credit card. Some machines won't flag you for shop lifting until after the fact. Then they will be able to cross reference the credit card that paid for it.

"You're being paranoid"

https://www.nytimes.com/2021/12/01/us/walmart-shoplifting-lawsuit.html

TL;DR: Don't use self checkouts.

[–] lemmy_outta_here@lemmy.world 7 points 2 weeks ago (5 children)

I can't even begin to understand the "you are being an asshole" argument. Am I an asshole because I protect jobs? Am I an asshole because I don't want to pad the earnings of a multi-billion dollar corporation at the expense of workers? No, dude, I am 100% with you. I have abandoned my purchases as well, and I actively avoid stores that push self checkout.

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[–] collapse_already@lemmy.ml 15 points 2 weeks ago (6 children)

I hate the self checkout at my local Kroger because it works like fucking dog shit. Always playing a patronizing voice telling me to put the item in the bagging area even though it already is. Always has an inadequate amount of space in the bagging area.

If the purge happens everyone is going to be looting and murdering. I'll be the person burning down Kroger.

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[–] ChihuahuaOfDoom@lemmy.world 12 points 2 weeks ago (3 children)

I heard they are trying to charge for self checkout now, it was already a no thanks, now it's a fuck no.

[–] Skhate_or_die@lemmy.world 10 points 2 weeks ago (1 children)

If I hear that, I'm dropping my shit where I stand and going to the grocery store down the street.

[–] agamemnonymous@sh.itjust.works 5 points 2 weeks ago

Don't do that, it's not effective feedback. Ask for a manager, explain to them that you're dropping your shit where you stand and going to the grocery store down the street, and why. Should be a brief conversation, and if multiple people do that then it's more likely to trickle up to corporate.

[–] Rhaedas@fedia.io 6 points 2 weeks ago

What, charging for access to something that has minimized their front labor needs? Are they going to still stay with just one cashier open a time even during rush periods?

And for some reason they now restrict to only a few of the many self checkout registers at a time. Like they have ten counters, and I get sometimes one may be not working...but they only have three open at a time with a long line forming for self checkout. I'm not sure what the goal is there.

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[–] 5714@lemmy.dbzer0.com 12 points 2 weeks ago (6 children)

The fear of employment replacement through automation hinders creativity which would actually provide safer, better and more meaningful employment.

If people (workers, consumers, neighbours) would own or have a foot in their workplaces (i.e. cooperatives), they would care more about that.

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[–] deaf_fish@lemm.ee 12 points 2 weeks ago (1 children)

Upvoating because it's funny. Not because I agree with Walmart.

[–] Moc@lemmy.world 32 points 2 weeks ago
[–] RegalPotoo@lemmy.world 9 points 2 weeks ago (1 children)

The major supermarket chain where I live has a "shop and go" system. You get a battery powered barcode scanner that you take round and scan items before you put them in your trolley, then hand it over to an operator at the end. They can download the list of items to the till, then you pay and leave.

They have a "random spot check" system where sometimes they pick a few random items out of your trolley and check that they are on the list. I'm imagining that some people get away with theft, but it's probably not a lot more than people who are going to steal normally anyway

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[–] Pacmanlives@lemmy.world 8 points 2 weeks ago

Self-checkout lanes are anti-union machines. Theft was the only way we are getting rid of them

[–] CaptainBlagbird@lemmy.world 6 points 2 weeks ago (1 children)

Hey, I don't work here, but if I did, I would not sell you shit 🎶

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[–] Kowowow@lemmy.ca 5 points 2 weeks ago (8 children)

Burn all the self checkouts, what do I get out of this lazy " automation " I'm not touching one till I get a discount for don't someone else's job

PS let me smash those stupid one way gates at the entrance with a hammer

[–] zoostation@lemmy.world 15 points 2 weeks ago (1 children)

You transport yourself to the store, walk around the store, pick the items up off the shelf, take them around the store, take them with you to checkout, take them to your car, bring them into your house, and put them away. But moving the item 36 inches from your basket to your bag is something you're too enfeebled or important to do yourself?

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[–] cm0002@lemmy.world 10 points 2 weeks ago (2 children)
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[–] Kusimulkku@lemm.ee 4 points 2 weeks ago

They're way, way, way faster for me and funny enough at the same time I have peace of mind in that the person next in line isn't breathing down my neck while I'm putting stuff in my backpack.

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