this post was submitted on 23 Nov 2024
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[–] Sam_Bass@lemmy.world 4 points 2 hours ago (1 children)

Was gonna say I use voicemail almost everyday. For the simple reason I'm not always close to phone and don't pickup on unknown numbers

[–] fallingcats@discuss.tchncs.de 2 points 1 hour ago (1 children)

Who even leaves voicemails anymore? If I don't reach somebody I just sent them a quick text why I called and whatever to call back.

[–] Sam_Bass@lemmy.world 5 points 1 hour ago

Doctors offices, bill collectors, anything to do with finances basically.

[–] maniel@sopuli.xyz 12 points 5 hours ago (1 children)

I think the voicemail thing is very country specific, I mean here in Poland voicemail is the first thing to disable when you get the phone number, it's even considered rude to have it enabled, it stems from the times when the calls were billed by the minute and carriers seemed to switch to voicemails after too soon, like after 1-2 beeps and "sending signals" (calling without answering to communicate, like "I'll send you a signal when I'll be there" or something) was popular among the young people

On the other hand the answering machines weren't a thing here, maybe it's connected?

Also I don't get the reason behind "but some random business might call me", isn't that an unsolicited call? Of course it's a completely different thing when your number is a business number, but on the other hand why not send an email? Guessing it's a deeply cultural thing stemming from aforementioned answering machines, for me listening through the voice message is inefficient, I prefer text content, like I'd rather read the article than view the video summary, but I know some people prefer it

And here we are in the times of voice messages, my wife uses it to communicate with her friend and I'm tired of hearing those umms, food swallowing, lip smacking etc

[–] Emptiness@lemmy.world 1 points 57 minutes ago

Yep, Scandinavia here signing under this as well. Well written!

[–] Atherel@lemmy.dbzer0.com 5 points 7 hours ago

I had voicemail deactivated for decades. I'm not reachable? Call again later or write a message. Now that I'm older I had to reactivate it because contractors, pharmacy etc. expect and use it to send me information.

I hate voice messages in WhatsApp and the like but I can see the usage for others. My wife communicates with her friends this way. When you have to watch the kids you can send and listen to messages without having to look at your phone.

[–] dan@upvote.au 13 points 10 hours ago* (last edited 10 hours ago) (1 children)

Voicemail's definitely not dead.

I can't find any voicemail services that work the way I want them to though, so I started building my own using Twilio to handle the incoming phone call + ElevenLabs for text-to-speech + AssemblyAI for speech-to-text + Trestle Smart CNAM API for identifying the caller. I'll open-source the code once it's ready.

[–] ayyy@sh.itjust.works 2 points 8 hours ago (1 children)

Seems awfully over complicated. Why not just use some twiml verbs like and ?

[–] dan@upvote.au 4 points 8 hours ago* (last edited 8 hours ago)

Twilio's TTS isn't as good as ElevenLabs, and their transcription isn't as good as AssemblyAI. AssemblyAI can pull key details out of the message (eg people's names, company names, callback numbers, etc) and IIRC it's quite a bit cheaper than Twilio's transcription. AssemblyAI provide $50 free credit to try their service, which should last me a very long time assuming it doesn't expire.

Plus now I can put "AI engineer" on my resume, lol. A lot of "AI" is all about gluing other people's work together, and that's exactly what I'm doing.

[–] SpaceNoodle@lemmy.world 88 points 16 hours ago (3 children)

Since when is voicemail dead? It's vital for when I miss a call from a healthcare provider, pharmacy, contractor, service provider ... do y'all just sit in a sealed box all day?

[–] Monument@lemmy.sdf.org 8 points 11 hours ago* (last edited 11 hours ago) (1 children)

I send all unknown calls to voice mail. I’ve had my carrier disable voice mail for my phone line.
My providers all use email or are ‘known’ by my phone. … I hope.

[–] SpaceNoodle@lemmy.world 5 points 11 hours ago (3 children)

So when the new specialty pharmacy phones you for details on where to send your prescription, you're just gonna ... not?

[–] Monument@lemmy.sdf.org 1 points 21 minutes ago

If I find myself in a situation like that, I have temporarily turned off automatically sending unknown numbers to voicemail. But about 99% of my existence is sending unknowns into the ether.

[–] Dupree878@lemmy.world 2 points 43 minutes ago

I would wonder why they are not emailing or texting me like they should. I can’t think of anything more rude than calling someone.

And I’m old

[–] BakerBagel@midwest.social 10 points 10 hours ago (1 children)

My pharmacies have always sent me a text notification that my prescription is ready for pick up. The only people calling my phone are scammers

[–] SpaceNoodle@lemmy.world 2 points 8 hours ago

I'm happy for you that you've never had to deal with length prior authorizations, specialty pharmacies, need for clarifications, notifications of delay ...

I remember being on the phone with my pharmacist a few hours before my wedding - he called so something could get sorted out ASAP. Fortunately that one didn't have to go to voicemail.

[–] Iheartcheese@lemmy.world 11 points 15 hours ago (1 children)

I sit in a box and I smear shit on the walls

[–] half@lemy.lol 8 points 15 hours ago

cries in Lemmy

[–] stinky@redlemmy.com 13 points 16 hours ago (3 children)

no, I call my doctors or other services to verify dates.. voicemail is abused by spammers so I never listen to them

[–] christophski@feddit.uk 4 points 6 hours ago (1 children)

Spammers never ever leave voicemails, that's how I know a call was spam. If someone actually needs me, either I have their numbers already or they leave a voicemail

[–] stinky@redlemmy.com 0 points 2 hours ago

I always get "An unresolved issue in our office requires your immediate attention, please call XYZ" with no other identifying information. I've learned to clear my inbox without listening to anything because if we had an existing relationship they'd say so.

...did you think I was lying or something? why would you say "spammers never ever leave voicemails" if I just said they do, lol

[–] SpaceNoodle@lemmy.world 24 points 16 hours ago (2 children)

You're aware that you can see the phone number of the caller, right?

[–] BearOfaTime@lemm.ee 19 points 16 hours ago (1 children)

See the number? Hell, I've had transcription since at least 2010.

[–] Empricorn@feddit.nl 19 points 14 hours ago (1 children)

That's me. I've been typing out all your messages and you don't even seem to appreciate it! My fingers hurt...

[–] BearOfaTime@lemm.ee 8 points 14 hours ago

Why thank you!

[–] bdonvr@thelemmy.club 11 points 13 hours ago

I get tons of spam calls and basically zero spam voicemail 🤷‍♂️

Plus with most carriers being able to transcribe voicemails I don't even need to listen to them.

[–] hmonkey@lemy.lol 20 points 14 hours ago (1 children)

How do you screen phone calls without voicemail?

[–] BakerBagel@midwest.social 6 points 10 hours ago (1 children)

I don't answer the phone for unknown numbers. Super simple

[–] Jolteon@lemmy.zip 9 points 10 hours ago (1 children)

Yep, if it's important they'll leave a message. Wait...

[–] BakerBagel@midwest.social 3 points 10 hours ago (2 children)

If it's important I'll be expecting a phone call or know who is calling me. All that a voicemail does is tell spammers that they have a valid and active phone number that they should keep calling.

[–] ahal@lemmy.ca 1 points 51 minutes ago (1 children)

"We've referred you to the specialist, their office should reach out sometime in the next 8 months"

Good luck remembering that call is coming.

[–] Dupree878@lemmy.world 1 points 45 minutes ago

Which is why they should all be sending emails

[–] WR5@lemmy.world 11 points 9 hours ago

"Hi honey, it's me. I'm calling from the hospital, my phone was damaged in the crash. I know this area code is weird, we were only about halfway to Grandma's when we were hit..."

"Unknown number? I'm not listening to that shit, I'm waiting for my wife to call when she gets to her parents house!"

[–] _bcron_@lemmy.world 37 points 16 hours ago* (last edited 16 hours ago) (1 children)

Voicemail? Dead? Naww, it's better than ever. If you get that far spit something out so I can read the transcription or I'll straight up block your ass and forget you for eternity. Never do a callback if it's one of those scam robocall ring-and-hangup shits

[–] MajorHavoc@programming.dev 25 points 16 hours ago* (last edited 16 hours ago) (1 children)

I think it's early to declare voicemail dead. It was alive and kicking when I checked mine last Christmas...or was that Christmas 2019? Maybe I should check on it again.

And I've been assured that my work voicemail is definitely setup and functional. I trust the team that sets those things up, and I'm confident that it's doing it's job... whatever it's for.

[–] BearOfaTime@lemm.ee 7 points 16 hours ago (1 children)

Hahahaha, have my upvote.

Yea, we don't bother at work. You know I called, don't waste your time listening to a message. If I called, it was urgent, get back to me as quick as you can.

Otherwise I'm gonna send you a message to setup a call.

[–] MajorHavoc@programming.dev 2 points 10 hours ago

Yeah. I'm very thankful that my work operates by the same expectations.

Anyone calling unscheduled is urgent enough that I probably shouldn't waste time listening to the voicemail. Every other call is scheduled, anyway.

It leaves my work voicemail delightfully empty.

[–] ByteOnBikes@slrpnk.net 9 points 14 hours ago

I love getting transcripts and then returning the call that goes to their voicemail.

[–] 5714@lemmy.dbzer0.com 4 points 14 hours ago (1 children)

Voicemail is dead, long live the voice message.

[–] ThrowawayPermanente@sh.itjust.works 2 points 2 hours ago (1 children)

Fucking WhatsApp, thanks for nothing assholes

[–] 5714@lemmy.dbzer0.com 1 points 1 hour ago

They shouldn't have been allowed to sell to Meta.

[–] whithom@discuss.online 3 points 14 hours ago (1 children)

I do love the oatmeal, but everything he does now is just for money. He’s probably just got a team of writers at this point.

[–] emeralddawn45@discuss.tchncs.de 9 points 13 hours ago

What makes you say that? The website seems way less ad heavy or monetized than most webcomic sites. I dont even see a link for a patreon or any sort of paywall. Theres one trailer for his netflix show but thats barely even self promotion, and doesnt come close to the shameless levels of nearly begging that a lot of webcomic artists do.

[–] Ilovethebomb@lemm.ee 2 points 16 hours ago

I want to sit down with the person who brought voice notes to Hinge, and ask them why the fuck they thought dating by voicemail was a good idea.

[–] DarkCloud@lemmy.world 1 points 15 hours ago (1 children)

That drawing style remind me of the card game with the explosives and the kittens.

[–] the_real_monte@sh.itjust.works 12 points 15 hours ago

That's because The Oatmeal made that game