this post was submitted on 23 Nov 2024
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I send all unknown calls to voice mail. I’ve had my carrier disable voice mail for my phone line.
My providers all use email or are ‘known’ by my phone. … I hope.
So when the new specialty pharmacy phones you for details on where to send your prescription, you're just gonna ... not?
If I find myself in a situation like that, I have temporarily turned off automatically sending unknown numbers to voicemail. But about 99% of my existence is sending unknowns into the ether.
I would wonder why they are not emailing or texting me like they should. I can’t think of anything more rude than calling someone.
And I’m old
My pharmacies have always sent me a text notification that my prescription is ready for pick up. The only people calling my phone are scammers
I'm happy for you that you've never had to deal with length prior authorizations, specialty pharmacies, need for clarifications, notifications of delay ...
I remember being on the phone with my pharmacist a few hours before my wedding - he called so something could get sorted out ASAP. Fortunately that one didn't have to go to voicemail.