this post was submitted on 03 Oct 2023
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We are contacting you regarding a past Prime Video purchase(s). The below content is no longer playable on Prime Video.

In an effort to compensate you for the inconvenience, we have applied a £5.99 Amazon Gift Card to your account. The Gift Card amount is equal to the amount you paid for the Prime Video purchase(s). To apologize for the inconvenience, we've also added an Amazon Gift Certificate of £5 to your account. Your Gift Card balance will be automatically applied to your next eligible order. You can view your balance and usage history in Your Account here:

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[–] LinkOpensChest_wav@lemmy.dbzer0.com 4 points 1 year ago (1 children)

Companies issuing refunds in the form of gift cards is just straight-up insulting

[–] ericisshort@lemmy.world 2 points 1 year ago (1 children)

And it may be illegal in some states to not offer the customer an actual refund.

[–] Carter@feddit.uk 1 points 1 year ago (1 children)

£5.99 refund. Quite clearly not in the US.

[–] dansity@lemmy.dbzer0.com 1 points 1 year ago (1 children)

Sssh.. Everyone lives in default country

[–] meco03211@lemmy.world 0 points 1 year ago (1 children)

Default country is best country.

[–] Cqrd@lemmy.dbzer0.com 0 points 1 year ago (1 children)

Religious figure bless default country.

[–] sp451@lemmy.sdf.org 0 points 1 year ago (1 children)

Default religious figure bless default country

[–] ChaoticEntropy@feddit.uk 0 points 1 year ago (1 children)

Death to default country and its default god! Alternative god reigns supreme!

[–] pufferfischerpulver@feddit.de 0 points 1 year ago

All hail %DEFAULT_NOODLE!!

[–] fubo@lemmy.world 3 points 1 year ago* (last edited 1 year ago) (1 children)

Remember, streaming only has a business model as long as it has a better user experience than piracy. That's why iTunes took off in the era of Napster. When a streaming service's user experience drops below that of digging up pirate treasure off a shitty ad-ridden torrent site, that service is not long for the world.

[–] Weslee@lemmy.world 4 points 1 year ago (1 children)

I cancelled Netflix and prime and went back to piracy a few months ago, it's been a nice blast from the past

[–] LinkOpensChest_wav@lemmy.dbzer0.com 3 points 1 year ago (1 children)

In addition to piracy, I've also been checking out DVDs from my local library. It's kinda fun.

Surprised myself because I half expected I'd miss the convenience of Netflix, but I haven't missed it even a little.

"Was I a good streaming platform?"

"No."

[–] Peaty@sh.itjust.works 2 points 1 year ago (1 children)

The benefit of the library DVD is it takes away the "What will we watch tonight?" conversation. You're going to watch the DVD.

[–] AliasWyvernspur@lemmy.world 1 points 1 year ago* (last edited 1 year ago)

It just switches the question to the library: "What will we borrow tonight?"

Source: experience from my Blockbuster days.

[–] hiramfromthechi@lemmy.world 2 points 1 year ago (1 children)

It's easy to scoff at this whole "You will own nothing, and you will be happy" phrase, but it's really gone too far already.

[–] Gerbler@lemmy.ml 1 points 1 year ago

I'm really tired of hearing "you don't own it you own a license to it" like it's some revelation for people complaining. We're aware that the system has been constructed to benefit media companies at the expense of consumers.

To be honest; I never really bought the argument anyway. From a legal standpoint I don't give half a shit. From a layman's standpoint it's bullshit. Nowhere do they use terms like "rent" or "lease". They explicitly use terms like "buy" and it's not until the fine print that the term license even comes up.

They know they're pissing on you and telling you it's raining and the goobers doing their legwork by repeating the sentence like they just came up with it annoy me to no end.

[–] RanchOnPancakes@lemmy.world 2 points 1 year ago (2 children)

If you can't save it, its not yours. Sail the seas.

[–] SmoothLiquidation@lemmy.world 1 points 1 year ago (1 children)

Or buy it on physical media. More and more studios are pulling their disks and it is getting harder to find. If you have a disk, it can never be recalled.

[–] RoquetteQueen@slrpnk.net 1 points 1 year ago (1 children)

Ever since Disney announced they are also going to ban account sharing, I've been going to thrift stores and grabbing any DVDs my children like or might like. I've gotten quite a few classics so far for less than the cost of one month of Disney+. I almost bought a VCR because the VHS collection at thrift stores here is huge and they are so cheap, but rewinding sucks.

[–] Pxtl@lemmy.ca -1 points 1 year ago (1 children)

I don't think you realize how unwatchably blurry VHS is. I can't believe we ever watched those things now.

DVD is still a bit of a nuisance because of aspect ratios and they're a little blurry because SD, but VHS is just garbage.

[–] LifeInOregon@lemmy.world 1 points 1 year ago

VHS can look as good as DVD (or better in cases where the DVD was poorly mastered), but there aren’t many good VCRs out there anymore. A well maintained VHS tape and VCR can give you a great capture. https://www.digitalfaq.com/forum/video-restore/1567-vcr-buying-guide.html

[–] Anamana@feddit.de 0 points 1 year ago (1 children)

Why is owning sth you might watch once every 10 years so important? I don't care about it, as long as it isn't some niche content or stuff I watch every year.

[–] RanchOnPancakes@lemmy.world 0 points 1 year ago (1 children)

Because paying actual money for something that can be taken away with the changing of ever shifting IP ownership and steaming rights is a giant waste of money.

[–] Anamana@feddit.de 0 points 1 year ago

I disagree. Like I said, I don't need to 'own' something I rarely use. I'm fine just borrowing it for a couple of days as well.

[–] LazaroFilm@lemmy.world 1 points 1 year ago

You don’t own the video file. You own access to their video file, which they also don’t own, they only own the right to distribute it. If their distribution contract ends and doesn’t gets renewed, then they can’t let you access the file. At least they refunded you. This system is one of the issues with the ongoing writers and actors strikes. Amazon can decide to stop making a video available, which cuts all dividends revenues to actors and writers. So having a video available for you to watch costs money to Amazon (or Netflix or Max…) but not enough content makes users unsubscribe, so they ride that thin line for maximized revenue. This means that older movies that aren’t blockbusters get dropped in favor of new content. Now new content doesn’t means good content, remember, it needs to be as cheap as possible. Aaand this is why steaming companies are spiraling down and everything is going to shit. Filmmaking is an art form turned into an industry. But art isn’t about maximized profit, it’s about art first. But you can’t make that art without millions of dollars and that requires the art to take a step back to maximize profit, but not too far back. It’s a really big issue in the film and entertainment industry.

— I’m an IATSE local 600 camera operator.

[–] RoseRose56@lemmy.world 0 points 1 year ago (1 children)

As I said(probably) in another post, you own nothing since you sing up and accept the terms. They can change the terms when ever they want, they can remove videos when ever they want or the rights for a movie or series end. If you want to have something, find a provider that sells and lets download files, so you don't lose what you buy.

[–] A2PKXG@feddit.de 0 points 1 year ago

At least in Germany there are Limits to t&c's. To put it simply, there musn't be any ugly surprises.

The merchant retroactively cancelling your purchases would be an ugly surprise of that nature.

[–] A2PKXG@feddit.de 0 points 1 year ago (1 children)

Ianal, but I assume they might get into trouble for the use of words like buy and own, if this is how they treat the purchases.

[–] Car@lemmy.dbzer0.com 1 points 1 year ago

You'll buy a limited license to access content (Top Gun) which is owned by a publishing entity (Paramount) and which will be served through an intermediary (Amazon Prime Video) and delivered from a content network (Akamai) and you'll like it!

[–] NeoNachtwaechter@lemmy.world 0 points 1 year ago (1 children)

"effort to compensate" my ass.

I call it fraud.

[–] tryptaminev@feddit.de 0 points 1 year ago

Hoe is this compensation if you dont get money back? Theyll still make money off you because you can only spend it in amazon

[–] jayrodtheoldbod@midwest.social 0 points 1 year ago (1 children)

Every day on the internet, a lucky 10,000 get to learn "common knowledge" for the very first time.

Like everyone said 50 times, yar har be pirate, all that.

Or, buy hard copy, which is refusing to completely die because of this shit, right here.

BUT, you have to make sure the data is on the hard copy and that you can access the data (play the songs, watch the movie, etc) WITHOUT internet access, that is you have to make sure the hard copy of the media is really on the damn disc, and it's not just a glorified access key to media that will then be streamed from their servers they control. If it is then do not pay for it.

This is honestly why vinyl is still a thing, once you rip things back out of the digital realm it gets a lot harder for them to pull bullshit, they pretty much have to put the songs on the wax if they want your $40, and they do, oh boy they do they want that money bad.

Piracy is always a bigger pain in the ass than internet techies act like. No, I don't want to buy a Plex server and learn how to use it and learn how to make my own VPN and make sure the VPN doesn't just report my activity to 7 Eyes or whatever that things called and and and and, and results like "my movie got unbought" are also unacceptable.

Yes, we know, there are "special" websites that you can just surf to and it's like a janky Netflix that "just works" so long as you already know the name of the thing you intend to watch, otherwise it's just a blank search bar. Also, you cannot tell other people about the website or the website gets taken down. Nothing is more useful than a website that you absolutely can't tell people about, wow, what a problem solver that is.

"I want to watch a movie" is a very "This activity must offer zero friction, I will only accept push button get movie" kind of activity so, yeah. "Be pirate" is not that useful, it's just the internet's go-to answer, they always speak loudly for the tiny minority in this place.

What we're actually doing is drastically limiting our spending on any of this type of thing, and never, ever pay money to "own" something digital. That era is over. It sucks, but it's yet another shitty thing that would take bullets to change, and since it's not worth bullets it's not changing.

Honestly I doesn't even take bullets but if you're going to build the kind of political movement it would take to create change then all that work would be absolutely wasted on this problem while everyone eyerolls at you like you're stupid and worthless for caring so yeah, it's not changing.

So yeah, do not pay for digital ownership of any kind, ever. It's only ever a lease with one-sided terms, at best. Amazon lost the contractual right to provide that movie, so you lost the right to watch it, and "buying" it meant buying a license to watch it on their terms, the end. Don't pay for it.

[–] gapbetweenus@feddit.de 0 points 1 year ago (1 children)

Digital goods are just not physical goods, you don't really own them - which also mean you can't really steal them.

[–] max@lemmy.world 0 points 1 year ago* (last edited 1 year ago) (1 children)

Yep that's why I don't understand all those people with Kindles and huge Amazon book collections. They can literally take it all away on a whim. If I want to own a book I'll purchase a physical copy, but ebooks? High seas for me. I feel like a 'free' ePub in my Dropbox is safer than whatever proprietary format in my Amazon account.

Edit - getting mostly replies defending ebooks and stating disadvantages of physical books (also, yeah I know books "aren't for showing of" lol, like that's the only reason for owning a book).

Just want to add I have both and get their pros and cons. I read tons on my ereader too, just not a Kindle because fuck that closed system, it's not for me (for reasons mentioned above).

[–] gapbetweenus@feddit.de 0 points 1 year ago

Yep that’s why I don’t understand all those people with Kindles and huge Amazon book collections.

It's convenient, that what most people care about. But yeah, convincing people that making a copy of something you arguably own is a crime - that is some next level gaslighting on societal level.

[–] Shayeta@feddit.de 0 points 1 year ago

Of course, most digital goods providers are set up this way. You're not buying a copy of a thing, you're buying a limited perpetual license. If you want to actually own a copy of a digital good, pirate it.

[–] kumatomic@lemmy.dbzer0.com 0 points 1 year ago (1 children)

People around me don't understand why I spent 4 hours learning which UHD drive to buy and how to flash it to take back MY media.

[–] DarkwinDuck@feddit.de 0 points 1 year ago (1 children)

So.... Which drive did you buy? Asking for a friend.

[–] kumatomic@lemmy.dbzer0.com 0 points 1 year ago

I bought this one, but it's easier if you can find an older one that doesn't have encrypted firmware as mentioned in this evil dirty guide I totally don't recommend :) https://forum.makemkv.com/forum/viewtopic.php?f=16&t=19634

[–] Mr_nutter_butter@lemmy.world 0 points 1 year ago (1 children)

It's just a long term licence to watch it

[–] UnderpantsWeevil@lemmy.world -1 points 1 year ago

Strictly speaking, so is a DVD or other physical media, per the EULA they flash across the screen for half a second before starting the show and therefore makes it legally binding.

The big difference is that nobody's running around trying to claw back DVDs. Whereas, with Amazon, its trivially easy to just click "Remove License" from the repository and snatch back an arbitrary number of licenses. Purely a question of convenience.

Of course, if you have a... uh... backup copy stored conveniently on a PLEX server, then they can't claw that back either.

[–] parsiuk@lemmy.world 0 points 1 year ago (1 children)

You know where Amazon (and any other company for that matter) can't pull content from? My Jellyfin instance. Yo-ho-ho!

[–] UnderpantsWeevil@lemmy.world -1 points 1 year ago* (last edited 1 year ago)

True. But your jellyfish instance only really works for you and a few trusted friends/neighbors. I would still like a comprehensive library that I can browse and select from at a moment's notice.

The infuriating nature of Amazon / Hollywood / IP law / etc, is that these two combined goals are inimicable to the profit motive. I can't have access to a big public library of continent, because that means someone else won't be able to collect the real-time maximal market-rate from me to access it.

Shit happens. Tech breaks. You forget where you leave things. People outside your social circle (people you'll never know existed) will want access to that same media at some future date. And Jellyfin doesn't get them that.

[–] torpak@discuss.tchncs.de 0 points 1 year ago (1 children)

The only thing that surprises me is that anyone is surprised by this. If you buy a physical book from anywhere, you own it. If you "buy" the rigth to play a movie (or read a book) from amazon, you own nothing. Usually they don't show that so clearly but that's the reality.

[–] UnderpantsWeevil@lemmy.world -1 points 1 year ago* (last edited 1 year ago)

If you buy a physical book from anywhere, you own it.

Even that isn't strictly true, as IP laws metasticize and mutate over time. But its far more expensive to try and reclaim a book than to revoke a digital license on a 3rd party repository.

If you kept your digital copy of a digital book on an e-reader in airplane mode, you'd have as much access to that as any trade paperback. And backing up my collection of PDFs to a drive is significantly easier than shouldering a shelf's worth of books.

The fundamental issue with digital media is that its ultimately convenient to access a central digital archive than to keep your own personal collections on hand and catalogued. But then you have to ask the question "Who controls that central digital archive?" And if its a bad actor, there's your problem. Its the same problem physical libraries have, too. Don't let the guy who burned down the Library of Alexandria run your neighborhood branch. Don't let Ron DeSantis near it, either.

[–] crypticthree@lemmy.world 0 points 1 year ago (1 children)

This is why I continue to buy high quality Blu-ray releases for films I love. Physical media is something you own. I generally rip it and put it on a Plex server for easy access and it reduces wear and tear on my precious criterion discs.

[–] Tinker@feddit.de 0 points 1 year ago (1 children)

What software do you use to rip the DVDs?

[–] arkh2183@sh.itjust.works 0 points 1 year ago (1 children)

A lot of people use handbrake, or a combo makemkv and handbrake.

[–] Tinker@feddit.de 0 points 1 year ago

Thank you I will try that.