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Probably wise to block this community. This ain't the first time this has happened. I'd suggest leaving for your own good.

I've had it up to here with Proton.

I'm an Unlimited subscriber, but even so I receive promotional ads in the Proton VPN app for Android (e.g., "Limited time offer..." or "x% off..."), which is something I find distracting and weird, since my subscription is active. These promotions don't always appear in the app, but it was really bad around the turn of the new year. It made me feel like I was using some sketchy crapware I accidentally downloaded from the Play store vs. a legitimate VPN app.

Let me make this clear: I am not talking about emails! I know how to manage emails, but for some weird reason, it's all anyone ever responds with. If one more person replies with information on how to manage email subscriptions, so help me...

I am specifically talking about promotions that appear to be baked into the app itself and are indismissable and perpetually visible within the app. (See my examples above, if you're still confused by what I mean. I wish I'd taken screenshots last time it happened.)

Another issue I've had with Proton is that occasionally I will receive popups on their web site that entirely obstruct the screen and have no way to bypass them. Here's an example of one advertising Proton Pass, that has no x button and nothing to click except "Start using Proton Pass now," which is not something I want to do!

If you check my comment history, you can see multiple instances of my asking the Proton fediverse account (I think they're on Mastodon) about these things, and every time without fail, they reply telling me how to manage email subscriptions, which (to be clear) IS NOT AT ALL WHAT I'M TALKING ABOUT, IN FACT I WAS VERY EXPLICIT ABOUT THIS.

So I finally contacted them via support. Here's what I said:

How can I disable notifications for promotions on your web site? (See: https://i.postimg.cc/FsvxM5CH/proton-Copy.png)

How can I disable notifications for promotions in the Proton VPN app for Android?

I'm not talking about emails, but about the "50% off now!!!!" or "Try our new product!!!" style advertisements that I keep seeing.

I am a subscriber to Unlimited, and I do not want to see these self-promoting ads from Proton.

Let me just quote this one more time. I said:

I'm not talking about emails

So here's the response I got:

I ... I can't fucking believe it.

I've sent one last message about this, but I don't feel very hopeful at this point. If they replied with something like, "Unfortunately, we don't allow users to dismiss promotions," I could probably live with that ... but this total dodging and ignoring simple questions is a huge red flag. Do I trust these people with my privacy when they can't even answer a simple question?

Fortunately, all of these services have viable alternatives, so if they are unable to answer me this time, then farewell to Proton. I'm sick of this shit.

Edit: PLEASE DO NOT TELL ME ABOUT EMAIL PREFERENCES

Edit: Reading what makes you happy helped me through the day. I wish you all the greatest of happiness!

This is one of the oldest images on my phone

I read an article about ransomware affecting the public transportation service in Kansas, and I wanted to ask how this can happen. Wikipedia says these are "are typically carried out using a Trojan, entering a system through, for example, a malicious attachment, embedded link in a phishing email, or a vulnerability in a network service," but how? Wouldn't someone still have to deliberately click a malicious link to install it? Wouldn't anyone working for such an agency be educated enough about these threats not to do so?

I wanted to ask in that community, but I was afraid this is such a basic question that I felt foolish posting it there. Does anyone know the exact process by which this typically can happen? I've seen how scammers can do this to individuals with low tech literacy by watching Kitboga, but what about these big agencies?

Edit: After reading some of the responses, it's made me realize why IT often wants to heavily restrict what you can do on a work PC, which is frustrating from an end user perspective, but if people are just clicking links in emails and not following basic internet safety, then damn.