Haha. I’m a mechanical engineer and I completely agree with you.
Sometimes there are 5 email responses in a chain with long comments from different people. I just want to have a 5 min call to sort it out. Also, I get a lot of emails while in a meeting and later need to get to work instead of checking all my emails. If you need something urgent, pick up the phone and call me or wait for a week until I clear my inbox.
Cradlewise. At least that is a one time $120 fee and you don’t need an additional app subscription to use it, for now. It might get worse as the first set of users are just starting to sell theirs, as it’s useless after 2 years.
For Pelaton, it’s reactivation fee + app subscription.