this post was submitted on 09 Jul 2023
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[–] Boozilla@lemmy.world 5 points 1 year ago (3 children)

Health insurance company I worked for would automatically reject claims over a certain amount without reviewing them. Just to be dicks and make people have to resubmit. This was over 25 years ago, but it's my understanding many health insurers still pull this shit. They don't care if it's legal or not. Enforcement is lazy and fines are cheaper than medical claims.

Obviously this is in the USA.

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[–] rtxn@lemmy.world 5 points 1 year ago* (last edited 1 year ago) (7 children)

Our business-critical internal software suite was written in Pascal as a temporary solution and has been unmaintained for almost 20 years. It transmits cleartext usernames and passwords as the URI components of GET requests. They also use a single decade-old Excel file to store vital statistics. A key part of the workflow involves an Excel file with a macro that processes an HTML document from the clipboard.

I offered them a better solution, which was rejected because the downtime and the minimal training would be more costly than working around the current issues.

[–] setsneedtofeed@lemmy.world 2 points 1 year ago

downtime

minimal retraining

I feel your pain. Many good ideas that cause this are rejected. I have had ideas requiring one big downtime chunk rejected even though it reduces short but constant downtimes and mathematically the fix will pay for itself in a month easily.

Then the minimal retraining is frustrating when work environments and coworkers still pretend computers are some crazy device they’ve never seen before.

[–] Tar_alcaran@lemmy.world 2 points 1 year ago

The library I worked for as a teen used to process off-site reservations by writing them to a text file, which was automatically e-faxed to all locations every odd day.

If you worked at not-the-main-location, you couldn't do an off-site reservation, so on even days, you would print your list and fax it to the main site, who would re-enter it into the system.

This was 2005. And yes, it broke every month with an odd number of days.

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[–] esadatari@lemmy.world 4 points 1 year ago (2 children)

i worked for a hybrid hosting and cloud provider that was partnered with Electronic Arts for the SimCity reboot.

well half way through they decided our cloud wasn’t worth it, and moved providers. but no one bothered to tell all the outsourced foreign developers that they were on a new provider architecture.

all the shit storm fail launch of SimCity was because of extremely shitty code that was meant to work on one cloud and didn’t really work on another. but they assumed hurr hurr all server same.

so you guys got that shit launch and i knew exactly why and couldn’t say a damn thing for YEARS

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[–] shadesdk@lemmy.ml 4 points 1 year ago* (last edited 1 year ago) (3 children)

The company would bid on government contracts, knowing full well they promised features that didn’t exists and never would, but calculating that the fine for not meeting the specs was lower than the benefit of the contract and getting the buyers locked into our system. I raised this to my boss, nothing changed and I quit shortly after.

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[–] FireRetardant@lemmy.world 3 points 1 year ago* (last edited 1 year ago) (2 children)

1-800-got-junk? doesn't care at all about its environmental impact. No sorting what so ever happens to what goes on their trucks it all goes to landfills. All the ads will say they recycle and that they repurpose old furniture but I was threatened with being fired when I recommended donating antiques instead of dumping a load of furniture.

More jobs and more profits comes before anything else in that company, including employee health and safety. Several times I was told to enter spaces we werent trained for (attics and crawl spaces) and carry waste I legally couldn't transport (human/organic wastes and the laws states the driver is fined, not the company). One guy injured his shoulder during an attic job and was told to finish the shift or lose his job. Absoulte scum of a company with very sleazy management and possibly the labour board in their pocket as they kept "losing the files" when I tried to file a report with buddy's shoulder (he was hesistant to report for fear of losing his job).

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[–] Whitebrow@lemmy.world 3 points 1 year ago (2 children)

The programming team that is working hard on your project is just one dude and he smells funny. The programming team you’ve met in your introductory meeting are just the two unpaid interns that will be fired or will quit within the next two months and don’t know what’s happening. We don’t do agile despite advertising it. Also your project being a priority means it’ll be slapped together from start to finish 24 hours prior to the deadline. Oh and there will be extra charges to fix anything that doesn’t work as it should.

[–] Littleborat@feddit.de 1 points 1 year ago (1 children)

I think we work in the same company, the dude does not smell funny to me but maybe that's just me.

[–] everythingsucks@lemmy.world 1 points 1 year ago (1 children)
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[–] zazilicious@lemmy.world 2 points 4 months ago

I know this thread is old but: so many HIPPA violations, oh my God. I am a pediatric therapists/child psych, and the clinic I used to work at constantly stored client data in the most insecure ways, and therapists and staff would discuss client names, diagnosis', address, EVERYTHING openly in the break room. I complained at one point, but it went nowhere. Turns out nobody cares, lol. They also frequently ignored the best interests of our clients to maximize profit from insurance (leaning towards fraud). I ultimately left the company when my boss blatantly violated the safety of one of my clients by refusing to send her home when she had a fever of 104 F. Sure, working with kids means everyone gets sick a lot, but when the child is THAT sick, they need to be in a hospital, not in a hot, cramped room with a therapist.

[–] TerkErJerbs@lemm.ee 2 points 1 year ago (6 children)

I quit a well known ecomm tech company a few months ago ahead of (another) one of their layoff rounds because upper mgmt was turning into ultra-wall street corpo bullshit. With 30% of staff gone, and yet our userbase almost doubling over the same period, they wanted everyone to continue increasing output and quality. We were barely keeping up with our existing workload at that point, burnout was (and still is) rampant.

Over the two weeks after I gave my notice I discovered that in the third-party app ecosystem many thousands of apps that had (approved) access to the Billing API weren't even operating anymore. Some had quit operating years ago, but they were still billing end-users on a monthly basis. Many end-users install dozens of apps (just like people do with mobile phones) and then forget they ever did so. The monthly rates for these apps are anywhere from 3 to 20 dollars per month, many people never checked their bank statements or invoices (when they eventually did, they'd contact support to complain about paying for an app that doesn't even load and may not have for months or years at this point).

I gathered evidence on at least three dozen of these zombie apps. Many of them had hundreds of active installs, and were billing users for in some cases the past three years. I extrapolated that there were probably in the high-hundreds or low-thousands of these zombie apps billing users on the platform, amounting to high-thousands to low-tens-of thousands of installs... amounting to likely millions per year in faulty and sketchy invoicing happening over our Billing API.

Mgmt actually did put together a triage team to address my findings, but I can absolutely assure you the only reason they acted so quickly is because I was on the way out of the company. I'd spotted things like this in the wild previously and nothing had ever been done about it. The pat answer has always been well people are responsible for their own accounts and invoicing. I believe they acted on this one because I was being very vocal about how it would be 'a shame' if this situation ever became public, and all those end-users came after the company for those false invoices at one time. It would be a PR and Support nightmare.

You have definitely interacted with this ecommerce platform if you shop online.

[–] SreudianFlip@sh.itjust.works 2 points 4 months ago (1 children)

I'm unfortunately dependent upon said company, as a "partner", which just means a hack indie developer who herds customers to the slaughter for the corp.

The last round of layoffs was a brutal experience for the "Plus" customers. They lost crucial advisers and support, and now the guidance available is a bored and untrained chat support thrall on the other side of the world, or a stochastic parrot.

You can smell the enshittification from here. The vendor lock-in is so intense it seemed inevitable.

[–] TerkErJerbs@lemm.ee 1 points 4 months ago

You're absolutely right on all counts. And that's why I quit (without waiting around to be laid off which frankly the severance package would've been nice). I got hired into the first (private) company I applied to, I'm thriving, and I don't miss that stink of wall street/silicon valley money at all.

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[–] thrawn21@lemmy.world 2 points 1 year ago (3 children)

It's pretty depressing, but the fact that soil and groundwater are almost certainly contaminated anywhere that humans have touched. I've seen all kinds of places from gas stations, to dry cleaners, to mines, to fire stations, to military bases, to schools, to hydroelectric plants, the list could go on, and every last one of them had poison in the ground.

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[–] shittymorph@lemmy.world 2 points 1 year ago (1 children)

I used to work for a popular wrestling company, billionaire owner, very profitable, would write off any OSHA penalties as the 'cost of doing business' just as they did in 1998, when The Undertaker threw Mankind off Hell In A Cell, and plummeted 16 ft through an announcer's table

[–] Gearheart@lemmy.world 2 points 1 year ago* (last edited 1 year ago) (4 children)

I want to believe.... but the morph has always been exactly.

"nineteen ninety eight when the undertaker threw mankind off hell in a cell and plummeted sixteen feet through an announcer's table."

But I want to believe...

Edit: looking back at previous shittymorph posts. Grammar, punctuation and delivery is at much higher standard... I'm sad 😢. I'm hoping that I'm way way wrong. Can anyone reach out to shittymorph on reddit to confirm?

[–] shittymorph@lemmy.world 1 points 1 year ago

That is quite an astute observation, in fact many folks would have overlooked such precise details. As you could imagine, with newness and changing situation such as a major platform shift, and as we enter a revolutionary technological time period in hopes of a prosperous fediverse, it's easy for us to become a overzealous and infatuated with all the excitement, but we must remember, it pales in comparison to the crowd's excitement in nineteen ninety eight when the undertaker threw mankind off hell in a cell and plummeted sixteen feet through an announcer's table.

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[–] TemporaryBoyfriend@lemmy.ca 2 points 1 year ago

I work in IT. Most systems have laughable security. Passwords are often saved in plain text in scripts or config files. I went to a site to help out a very large provincial governmental organization move some data out of one system and into another. They sat me down with a loaner laptop and the guy logged me into his user account on the server. When I asked for escalated privileges, he told me he'd go get someone who knew the service account passwords.

After a few minutes, I started poking around on my own... And had administrative access within an hour. I could read the database (raw data), access documents, start and stop the software, plus, figured out how to get into the upstream system that fed data to this server... I was working on figuring out the software's admin password when the guy came back. I'm sure that given some more time, I could have rooted the box because the OS hadn't been updated in years.

[–] pureness@lemmy.world 2 points 1 year ago (2 children)

Geek Squad, We were flying under the radar upgrading Macbook RAM, until one day we became officially Apple Authorized to fix iPhones, which means we were no longer allowed to upgrade Macbook RAM since the Macbooks were older and considered "obsolete" by apple, meaning we were unable to repair or upgrade the hardware the customer paid for, simply because apple said it was "too old". it was at this point in my customer interaction, that we recommend a repair shop down the road that isn't held at gunpoint by apple ;)

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[–] MrBodyMassage@lemmy.world 2 points 1 year ago (5 children)

There is a million times more counterfeit/fake items at amazon than you think, and they dont care one bit to fix the problem

[–] Sharkwellington@lemmy.one 2 points 1 year ago

I recall watching a video about the nature of how things are stored at Amazon warehouses - basically if there are multiple sellers offering the same item it all goes in the same bin. Even if you are providing a genuine product, there's a very good chance one of the other sellers is not, and that counterfeit gets sent out attached to your seller ID. Then you get a complaint for selling a counterfeit item someone else provided.

Then when that seller is caught and booted, they just register another trademark with 5-10 random characters and do it again. This is causing a massive headache for the US Trademark Office as well.

[–] SweetBilliam@midwest.social 2 points 1 year ago (2 children)

I wrote a review about a counterfeit item I received. They never approved that one. I haven't bought cologne from them since.

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[–] tvbusy@lemmy.dbzer0.com 2 points 1 year ago (2 children)

I worked as software engineer and my boss tolerated me going to office at 2pm and leave at 9pm. It's against company policy, certainly, but no one talked about it. It still is my most productive and happy time.

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[–] Jakdracula@lemmy.world 1 points 5 months ago

We didn't investigate an online theft from any bank account unless it was over US $100k.

[–] JackBinimbul@lemmy.world 1 points 1 year ago

Worked at a newspaper for a few years.

With very few exceptions, they do not give a fuck about you or the news. The advertisers are their customers and your attention is their product.

[–] Ace_of_spades@lemmy.world 1 points 1 year ago (1 children)

Worked at a globally popular fast food francise many years ago. They had collection boxes for a charity that they raised money for. None of the money went to that charity, but was divided between owners and managers.

[–] Flax_vert@feddit.uk 1 points 1 month ago (2 children)
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[–] ChickenLadyLovesLife@lemmy.world 1 points 1 year ago (1 children)

I used to work for a cable company whose name rhymes with "bombast". They offer a wifi service whose name is a derivation of the word "infinity". Most of the hotspots for this wifi service are provided by the Bombast wireless routers that cable customers have in their homes. So if you're a Bombast customer, you're helping to pay the electrical bill and giving up bandwidth in order to provide Infinity wifi.

Another fun Bombast story: the founder, a man who always wore a bowtie, died a few years ago. At a memorial service in his honor, a number of vice presidents and other executives (including my boss at the time) wore bowties. Everyone who wore a bowtie to the service was fired within a week.

[–] Flax_vert@feddit.uk 1 points 1 month ago

BT does the same exact thing in the UK lol. I thought it was common knowledge

[–] YourHuckleberry@lemmy.world 1 points 1 year ago (5 children)

Office Depot sells printers at very low (or even negative) margin, and then inflates the margins on cables, paper, ink, and warranty. If you want the best deal, get the printer from OD, and everything else you need somewhere else. That $20 USB cable they sell costs them $1 and you can get the same or better online for $2.68.

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[–] Louisoix@lemmy.world 1 points 1 year ago (2 children)

A certain fruit company knows about you WAY more than you can imagine, and most of the information is accessible to even the lowest ranks of support. And yeah, my NDA is finally over.

[–] RGB3x3@lemmy.world 2 points 1 year ago (1 children)

When you say fruit company, do you mean Apple or Chiquita?

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[–] snek@lemmy.world 1 points 2 months ago

Every time we notified anyone about a potential illegal breach of gdpr that could get us fined or sued, admin pretended they had never been informed because the changes would take too long and collide with their plans to "revamp everything, reinvent the platform, and rebrand".

I should have whistleblown them myself if it were not for the fact that doing so would probably get some previous employees fired rather than hurt the company.

[–] FlyingSquid@lemmy.world 1 points 1 year ago

My boss was high 99% of the time he was at work.

Or awake.

[–] LucasWaffyWaf@lemmy.world 1 points 1 year ago (1 children)

Anybody knows that one waterfall attraction in the Southeast US? The one that advertises bloody everywhere? Waterfall is pumped during the dry seasons, otherwise there'd be nothing to see. Lots of the formations are fake, and the Cactus and Candle formation was either moved from a different spot in the cave, or is from a different cave in New Mexico. Management doesn't want people to know that, but fuck 'em.

[–] czarrie@lemmy.world 1 points 1 year ago

Gravity Falls?

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