Summary:
- The FTC is investigating PC manufacturers for using "warranty void if removed" labels to discourage consumers from exercising their right to repair.
- ASRock, Gigabyte, and Zotac received letters from the FTC regarding these practices.
- The FTC is concerned about manufacturers denying warranty coverage based on these provisions.
- The federal Magnuson-Moss Warranty Act is being invoked to prevent companies from making misleading warranties.
- The Act prohibits conditioning warranties on the use of specific repair services unless provided for free or with a waiver from the FTC.
- The FTC plans to review the written warranties and promotional materials of the companies after 30 days.
- In the past, Nintendo, Sony, Microsoft, Asus, HTC, and Hyundai were also warned by the FTC for similar practices.