this post was submitted on 03 Jul 2024
615 points (99.4% liked)

Technology

55952 readers
3411 users here now

This is a most excellent place for technology news and articles.


Our Rules


  1. Follow the lemmy.world rules.
  2. Only tech related content.
  3. Be excellent to each another!
  4. Mod approved content bots can post up to 10 articles per day.
  5. Threads asking for personal tech support may be deleted.
  6. Politics threads may be removed.
  7. No memes allowed as posts, OK to post as comments.
  8. Only approved bots from the list below, to ask if your bot can be added please contact us.
  9. Check for duplicates before posting, duplicates may be removed

Approved Bots


founded 1 year ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
[–] umami_wasbi@lemmy.ml 40 points 1 week ago (2 children)
  • The Act prohibits conditioning warranties on the use of specific repair services unless provided for free or with a waiver from the FTC.

So Apple and Samsung can't void my phone warranty if I choose to swap my battery or screen or whatever in a third party repair shop?

[–] conciselyverbose@sh.itjust.works 47 points 1 week ago (2 children)

Not for the battery itself.

They are allowed to void your warranty, if, for example, they can show it's delivering out of spec voltage and that damaged the SoC.

[–] pivot_root@lemmy.world 32 points 1 week ago

The funny part is that rather than respecting this, they chose to cryptographically pair the parts, so they stop working if you replace them...

[–] Dempf@lemmy.zip 16 points 1 week ago (1 children)

Remember that the burden is on them to show it. But the reality is that when they bring up irrelevant shit like that and try to say that your issue isn't covered under warranty, it will be on you to "remind" them of that burden, and tell them that what they are trying to do is absolutely fucking illegal under Magnusson-Moss.

[–] sunzu@kbin.run 6 points 1 week ago (1 children)

The burden is always on the peasant, no matter what the law says lol

And when you do exercise your rights, you get treated like a greedy leech!

[–] lud@lemm.ee 3 points 1 week ago (1 children)
[–] sunzu@kbin.run 0 points 1 week ago

Where do these gentle daddies rule, do please tell us

[–] LodeMike@lemmy.today 10 points 1 week ago

Correct. They have to prove that it caused damage.