this post was submitted on 20 Sep 2024
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There's one critical issue with Teams that's about to result in it being banned for government work.
You can't save logs.
My small city just changed domains and went to 365 Government. As part of the process we had to migrate all our accounts and create new ones, and we lost all of our Teams history because there's no way to save the logs.
Now if someone asks for chat history as part of an Open Records Request or as discovery in a lawsuit, we can't provide them. Other government bodies are starting to realize this and everyone's about to start getting "don't use Teams" memos from the lawyers.