this post was submitted on 09 Aug 2024
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Poor Customer Service Olympics (lemmy.zip)
submitted 1 month ago by Maven@lemmy.zip to c/memes@lemmy.ml
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[–] TheLameSauce@lemmy.world 2 points 1 month ago

Do people try to contact coinbase for reasons other than "my 2FA doesn't work anymore and I'm locked out of my account"? My only exposure to people trying to get help for it was while I worked for a common 2fa company, but you can't really blame them if you didn't save backup codes before getting a new device...