this post was submitted on 24 Dec 2023
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Google Pixel

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Hello! Does anyone have experience with making a warranty claim on a Google 30W USB-C charger? I purchased mine through Amazon fourteen months ago in the EU (Germany), and Amazon is pointing me to the manufacturer for a warranty claim. The Google help pages seem set up so as to prevent anyone from making a claim: they keep looping back on themselves without even allowing me to ask to be contacted by phone or email. On the page linked in this post, for instance, it seems like they "forgot" to include the charger on the list of Google branded hardware, so it cannot be selected, and the claim cannot proceed.

Does anyone have a similar experience and/or suggestions on how to solve this?

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