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As an Infomaniak user myself, I don't feel much need to complain or to ask for help but I would not mind a community where people can discuss ideas, tips & tricks and why not, ask for help. Maybe all what's needed for this to happen is someone to start doing it?
So, if you feel like it, don't be afraid to start such a community. Worse case, it won't get much traction and no harm will be done. Best case, you maybe surprised to realize a few people were looking for exactly that ;)
Thing is, what would be the purpose of such a community? Infomaniak pretty much just work. I'd like to have a more transparent roadmap but that's about it.
Maybe a more general community for clients of hosting-providers could have a chance of forming? So not only for infomaniak but also hetzner, hostpoint and so on