this post was submitted on 11 Jul 2023
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No Stupid Questions

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Basic cyber security says that passwords should be encrypted and hashed, so that even the company storing them doesn't know what the password is. (When you log in, the site performs the same encrypting and hashing steps and compares the results) Otherwise if they are hacked, the attackers get access to all the passwords.

I've noticed a few companies ask for specific characters of my password to prove who I am (eg enter the 2nd and 9th character)

Is there any secure way that this could be happening? Or are the companies storing my password in plain text?

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[–] breadsmasher@lemmy.world 0 points 1 year ago (1 children)

I’ve only seen this as a second factor after entering a full password. Although it has mostly been replaced by actual 2FA now. Last time I remember this type was on the uk gov student finance website

[–] pandarisu@lemmy.world 0 points 1 year ago (1 children)

The 2 occasions I can think of, it was characters from my main password. Both were during contact with the Support teams. I no longer have service with either of the companies (due to unrelated reasons)

[–] 0rly@feddit.de 0 points 1 year ago (1 children)

Did you have to give those characters directly to the support staff?

[–] pandarisu@lemmy.world 0 points 1 year ago (1 children)

On one occasion, yes, over the phone.

The other I was in a web chat on the company's website and they provided a link to a page on the same website where it asked for the characters

[–] 0rly@feddit.de 0 points 1 year ago

Even if they somehow manage to secure the password properly while still being able to know a specific character from that password, having support staff handle that information directly seems very very fishy. All in all, it doesn’t speak for their security practices. Even if they have sone form of protection for the specific characters stored separately, it would reduce the overall security because parts of your passwords are more easily guessable. In the worst case they simple store your pw in plain text and on top of that they might supply that information to the support staff.

[–] Ravi@feddit.de 0 points 1 year ago (1 children)

There are at least two components relevant for entering credentials:

  • the webclient running on your pc/phone

  • the company server

You open a registration page on a website and your browser downloads the application to your device (just like downloading an app from a store).

The application gives you a form to create an account or a login page where you enter the password/username.

The client then checks if the credentials you entered contain the correct amount of special characters and numbers.

Only after that the credentials are hashed/encrypted and send to the server.

[–] elbarto777@lemmy.world 0 points 1 year ago (1 children)

You didn't read the post's description.

How is it possible that a company asks you to provide the second letter of your password to prove identify? Surely this would either mean the passwords are stored unencrypted. Or they're using some other form of very dubious security.

[–] Ravi@feddit.de 0 points 1 year ago (1 children)

Sorry, I misunderstood your post. They could do this by doing the process I described above AND storing parts of your password. Without further research, this sounds insecure though.

E.g. your password is: SuperSecure? The hash of your password is: 15837A4C3B Your client sends the hash and the characters 0,2,4 to the server: S p r They can then ask you for single digits of the password.

Another possibility is that they could encrypt the characters with a key to build a more secure value to transmit. As the others have said, this is possibly unsecure too.

In general: it's services are either comfortable to use or secure. You can achieve both on a basic level, but not on a higher level.

[–] elbarto777@lemmy.world 0 points 1 year ago (1 children)

Is not "possible" insecure. It's wildly insecure. Encrypting single digits? I mean, anyone could bruteforce them by hand alone.

[–] Ravi@feddit.de 0 points 1 year ago

Funny thing is: I'm probably quicker typing a 20 character password than finding out which symbol is at index 5.

[–] randombullet@lemmy.world 0 points 1 year ago (1 children)

I'm assuming they're plain text. There's is no perceivable way they can only use those data points to to figure out which hash it is. Unless of course they're using their own "hashing" function which isn't secure at all since it's probably reversible.

[–] FearTheCron@lemmy.world 0 points 1 year ago (1 children)

Perhaps they validate the passwords client side before hashing. The user could bypass the restrictions pretty easily by modifying the JavaScript of the website, but the password would not be transmitted un-hashed.

It is worth pointing out that nearly any password restriction like this can be made ineffective by the user anyway. Most people who are asked to put a special character in the password just add a ! to the end. I think length is still a good validation though and it runs into the same issue @randombullet@lemmy.world is asking about

[–] Kissaki@feddit.de 0 points 1 year ago (1 children)

How would they validate individual characters client side? The set password is on the server.

[–] FearTheCron@lemmy.world 0 points 1 year ago (1 children)

When you are filling out the web form with your password it's stored plain text in the web browser and accessible via JavaScript. At that point, a JavaScript function checks the requirements like length and then does the salting/hashing/etc and sends the result to the server.

You could probably come up with a convoluted scheme to check requirements server side, but it would weaken the strength of the hash so I doubt anyone does it this way. The down side of the client side checking is that a tenacious user could bypass the password requirements by modifying the JavaScript. But they could also just choose a dumb password within the requirements so it doesn't matter much... "h4xor!h4xor!h4xor!" Fits most password requirements I have seen but is probably tried pretty quickly by password crackers.

[–] Kissaki@feddit.de 0 points 1 year ago

OP asked about validating specific characters of the password. Commenter then said it has to be stored in plain text for that to work. Then you commented about client-side validation. Which I really don't see has anything to do with the stuff before in this thread?

Commenter said it has to be plain text server side. You implied validating client side would allow storing hashed passwords and still validating individual characters of the password. Which I asked how that would work. Your answer to that seems to give a general view of password handling on forms and validation?