this post was submitted on 02 Jul 2023
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Hello, everyone. I have this problem where my external HDD doesn't get detected. On an old laptop with Windows 7, it gets detected, but it won't open. On Fedora, it doesn't even get detected on the whole system. In the KDE partition manager it does show up as "sdd", but it will not show up in Dolphin or in the terminal, when manually searching for it. It's a WD Element external HDD. I think it's formatted with NTFS. I have lots of important data on that drive, so reformatting is not an option. Not only that, but I haven't dropped the drive, nor have I done physical damage to it. It's only about a year old.

Specs that might help: Distro:Fedora release 38 (Thirty Eight) Kernel:6.2.15-300.fc38.x86_64 RAM:8 GB GPU Driver:4.6 Mesa 23.0.3 GPU:AMD Radeon RX 580 (polaris10, LLVM 16.0.4, DRM 3.49, 6.2.15-300.fc38.x86_64) CPU:Intel Core i7-4770K @ 3.50GHz

Thanks for the help, in advance.

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[–] Lolors17@feddit.de 0 points 1 year ago

After further investigation, I decided to mark the hard drive as corrupt. Fedora 38, Debian 12, and Windows 7 will not detect the drive, so I will send it to a data recovery institution to get my data. I honestly do not know what happened.

[–] hamborgr@feddit.de 0 points 1 year ago (1 children)

Does the drive show up when you run lsblk in your terminal?

[–] Lolors17@feddit.de 0 points 1 year ago (1 children)

No, it doesn't. I updated the KDE partition manager, and it doesn't show up there either.

[–] hamborgr@feddit.de 0 points 1 year ago

Hmmm ok, it seems a friend of mine had the same problem and apparently it's because the kernel refuses to detect the drive. Your drive is probably failing somehow and the linux kernel doesn't know how to handle it, while the windows kernel doesn't seem to care that much (thats also why it's detected but it still won't open).