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I think so many people are institutionalized into Microsoft office suite (especially for outlook mail and calendar) and it is just so RIDICULOUSLY bad - I'd never really appreciated gmail or complimented gsuite until my company was acquired and forced to regularly work in outlook.
I immediately took a 50% productivity hit and even daily success towards regular goals just doesn't feel quite like success anymore because I'm always chasing my tail. Luckily I was already an overachiever, so my diminished workload is still good. Stupid company fucked themself out of a lot of wins for such a small, tone deaf decision.
The simplest way I can say it is that before with gsuite I just never thought about productivity apps - they worked in the background to support me well enough. Now that we're in outlook, I have multiple bad interactions that I have to navigate around every single workday.
Previous company handled everything over email. No Kanban, no Git, no organization - everything was still handled as it was in a random accounting office back in the 90's. I spend half of my worktime searching for who-said-what-and-when emails to code feature x, and then had to email it back to another dev.
There was also zero drive to improve anything. I was yelled at for 5 mins straight for suggesting to add a placeholder to a dateinput (which was declared as '', instead of ''), because the correct format 'YYYYMMDD' was never mentioned anywhere on the form or in error mesages, and people keept having issues.