No Stupid Questions
No such thing. Ask away!
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As a user, I have to say gitlab isn't exactly top tier, either.
We use a selfhosted instance at my company and it a) eats resources like a badly configured Bitcoin miner and b) keeps not only changing it's UI, but also puts 8000 different things in it.
Yeah, I have no clue how they make software that's so damn inefficient.
Don't even get me started, for example I bought a personal license from Jira (Atlassian) to run on my Linux server. Tiny university project, 5 users (with no one using it most of the time) and the thing ate up all my memory and used half my CPU cores just by idling. That server also hosted Minecraft, which used less resources than that..
Jira suffers from the problem that you can configure almost everything. Pouring that into an efficient data structure (in memory and in SQL) is almost impossible, so it always has to do tons of overhead.
I feel like ironically this freedom to adapt it to you needs makes it not only slow, but also unusable, because every bullshit business requirement gets some artefact in Jira. Even though 95% of the workflows look exactly the same in practice.