this post was submitted on 18 Jul 2024
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I do this too. I just default to they/them unless the gender is relevant to the story, which it rarely is.
I've found another benefit is that often it removes the gendered biases from the story. Like, if it's a bad customer who's a woman, but I call them they, people aren't immediately thinking of a Karen. Or if it's a man people aren't immediately thinking "oh well, boys will be boys".