this post was submitted on 27 Nov 2024
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Annabel Crabb's analysis of parliamentary goings on this week.

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[–] zero_gravitas@aussie.zone 3 points 12 hours ago* (last edited 11 hours ago)

You make a reasonable point. I think there is difference, though, which is the degree to which 'the customer is the product' for these platforms, and that's a key ingredient in Doctorow's original post:

Here is how platforms die: first, they are good to their users; then they abuse their users to make things better for their business customers; finally, they abuse those business customers to claw back all the value for themselves. Then, they die.

Sure, advertising is nothing new, but the degree to which these platforms can target content and ads to the individual is qualitatively different to 'old media'. Emphasis on 'the customer', singular, being the product, not 'the readers/viewers' as a whole.