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224

ISPs say their “excellent customer service” is why users don’t switch providers (arstechnica.com)

submitted 1 day ago by will_a113@lemmy.ml to c/technology@lemmy.ml

32 comments fedilink hide all child comments

Hahahahahahahahahahahahaha

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[–] thejevans@lemmy.ml 73 points 1 day ago (2 children)

A Verizon rep told me the other day that their cellular home internet is just as good as my symmetric gigabit fiber service. Fuck these companies.

[–] pupbiru@aussie.zone 17 points 1 day ago

in a certain stupidly narrow definition of “just as good” that’s not necessarily wrong wrong

5G has a theoretical max of 10gb/s, so ignoring all other factors where it’s significantly, and also ignoring reality in the face of theoretical maximum

5G is stupid cool!

just some people can be stupid stupid

[–] SendMePhotos@lemmy.world 28 points 1 day ago (1 children)

I just saw a Verizon sign today that said the same. I internally scoffed because how can cellular internet be more stable or consistent?

[–] Warl0k3@lemmy.world 29 points 1 day ago (1 children)

They use a radical new networking technique called "Lying, but with graphs"

[–] pivot_root@lemmy.world 22 points 1 day ago* (last edited 1 day ago) (1 children)

10 Pbps  |
         |
         }
200 Mbps | # #
         | # #
         | # #
         -------
           V O
           E T
           R H
           I E
           Z R
           O S
           N

*latency not pictured
**measurements taken in test environment under ideal weather conditions

[–] rcbrk@lemmy.ml 13 points 1 day ago

LoL, they misconfigured their test rig and it turns out they were measuring loopback's bandwidth.