this post was submitted on 18 Jan 2024
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If the customer is dead, they definitely can't renew.
Who wouldn't tout your service if it saved them?
But also.. why the fuck does this require a sub?
The argument the company makes is that it allows them to sell the device for cheaper upfront, which means that more people can afford to have one. They sell them for $400. But also fuck them, nobody ever died from HP disabling printers.
Also, if they genuinely wanted to make it more affordable up front in order to get the safety device in more hands, they could charge a chunk initially and then a regular payment plan for so many months. Not paying in perpetuity or we disable it.
Because "fuck you, we're rent-seeking and you can't do anything about it," that's why.