this post was submitted on 09 Nov 2024
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If the call center handled sensitive info like banking info or credit cards etc the entire room would likely have compliance rules and zero tolerance.
Which is totally understandable and justifiable, even if there was no sensitive info on this particular call. Zero tolerance is the reasonable stance, not trying to criticize the firing. Just sorta curious why anyone would bother to record and post it in the first place. Like, wtf were they even thinking?
Exactly this. It was a very boring job, pretty much just filling out a form for people who couldn't /didn't want to do it themselves online... not sure what about it was worth sharing to begin with, would have been terrible content lol