this post was submitted on 02 Oct 2024
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When faced with these requests, DoorDash customer service reps would ask for some form of verification. The indictment states that the men would use the personal information of the Dasher, such as their phone number, date of birth, recent transactions, or even the last four digits of their driver’s license, to authenticate themselves.

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[–] FuglyDuck@lemmy.world 26 points 2 months ago (2 children)

it's straight up wage theft. Door dash owes the drivers. they gave money to fraudsters, that's on them.

I get taken by a fake IRS agent scam, i still owe my taxes. I get taken by a fake banker, I still owe the bank.

[–] xmunk@sh.itjust.works 14 points 2 months ago (1 children)

Yup, DoorDash needs to pay its fucking delivery drivers and, once that's done, it can consider pursuing the thieves to recoup their losses.

[–] FuglyDuck@lemmy.world 10 points 2 months ago

They also outright stole tips.

They way they did that was deduct from the delivery fee. So if the fee was 10 dollars and you tip five, they take five from the fee that would normally go to the driver.

[–] magnetosphere@fedia.io 1 points 2 months ago

You’re completely right. They probably only did this to avoid a lawsuit:

“We [DoorDash] have closely cooperated with the Federal Bureau of Investigation and the Department of Justice on their investigation, and we are grateful for their efforts and work. We have fully supported all the Dashers impacted by this fraud, including reimbursing them any earnings taken,” the spokesperson said.