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Paralyzed Man Unable to Walk After Maker of His Powered Exoskeleton Tells Him It's Now Obsolete (futurism.com)

submitted 1 month ago by Stopthatgirl7@lemmy.world to c/technology@lemmy.world

88 comments fedilink hide all child comments

A former jockey who was left paralyzed from the waist down after a horse riding accident was able to walk again thanks to a cutting-edge piece of robotic tech: a $100,000 ReWalk Personal exoskeleton.

When one of its small parts malfunctioned, however, the entire device stopped working. Desperate to gain his mobility back, he reached out to the manufacturer, Lifeward, for repairs. But it turned him away, claiming his exoskeleton was too old, *404 media *reports.

"After 371,091 steps my exoskeleton is being retired after 10 years of unbelievable physical therapy," Michael Straight posted on Facebook earlier this month. "The reasons why it has stopped is a pathetic excuse for a bad company to try and make more money."

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[–] crystenn@lemmy.ml 66 points 1 month ago (1 children)

he's not asking for a warranty claim or replacement, he's asking for a repair service. it's like taking your 10 year old accord to the service center to get some bushings/mounts/battery or whatever replaced

[–] BearOfaTime@lemm.ee 36 points 1 month ago (1 children)

To get your...battery replaced, and they want to charge you for a new engine.

[–] crystenn@lemmy.ml 17 points 1 month ago

More like they want to charge you for a new car