this post was submitted on 07 Sep 2024
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Say you have no idea how any of this works without saying you have no idea how any of this works.
Why is it our job to fix the problems of a private, profit-focused company?
We're not fixing Discord's problems, oh my god. We're trying to get their existing users to go somewhere else even though it's what's familiar and Discord works for them.
Also it's definitely possible to code an import tool that scrapes a given server for info on how to structure things on the new platform, so idk what you think you're gaining by insulting my comparison to an aspect of a service that makes users motivated to switch.
I don't know who shat in your coffee, but get a fucking new cup.
Honestly the onboarding for a lot of alternatives to various to popular platforms/apps (Matrix, Mastodon, etc) seems to be the biggest impediment to more adoption of those platforms and apps.
By onboarding here I mean the communities that use those platforms recruiting others to join them and help build communities up.
Like goddamn if that users comment was the first time I'd heard of Matrix it would have turned me away for sure.
Not to mention Mastodon having a reputation that proceeds it.
Yes, exactly! At this point, some of these communities have been on Discord for years and have specialized bots for certain tasks. They don't want to start over, and I don't want them to either - there's tons of real work that these communities have put in. I think that these messaging services that want to make headway in the space Discord occupies need to reduce the friction in switching because a lot of Discord admins do believe that the feature set is better, they just can't easily move over.
This happens to organizations all the time and it's a known issue - Discord communities are no different. I'm hoping something comes along in the next few years if it doesn't already exist in its infancy right now. Even at the user level, I know many people are confused about Matrix. I don't know how exactly to fix these issues, but they need to be priorities.