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The Sound Of Failure At Sonos (www.forbes.com)

submitted 2 weeks ago by AnActOfCreation@programming.dev to c/technology@lemmy.world

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Sonos's botched app rollout is a significant leadership failure, resulting in widespread customer dissatisfaction and technical issues that undermine its brand.
Over 100 employees were laid off, likely due to the mishandling of the app, reflecting poor leadership priorities and decisions.
Sonos now faces potential long-term damage to its customer loyalty and market confidence, with upcoming updates needing to address these issues urgently.

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[–] barkingspiders@infosec.pub 9 points 2 weeks ago

Same, I stream using the airplay protocol from my Lyrion Music Server and haven't had to touch their app since they arrived. If they fuck with that though so help me god I will write the nastiest things about them on the internets.