this post was submitted on 18 Aug 2024
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I'm curious if this is why the stores here have been lackluster for the last couple years. General fast food getting worse overall, but the Subways have been pretty bottom of the barrel. Article said the stores are going to be sold to a new "experienced" franchisee, so hopefully when they reopen they have a higher quality.
Subway has had a lot of bad press over the past few years:
Bread smells "weird":
https://www.vice.com/en/article/subway-what-the-hell-is-that-smell/
Bread not "technically" bread:
https://www.npr.org/2020/10/01/919189045/for-subway-a-ruling-not-so-sweet-irish-court-says-its-bread-isnt-bread
Chicken not entirely chicken:
https://www.usatoday.com/story/money/nation-now/2017/03/01/subway-chicken-only-50-meat-according-canadian-study/98582250/
Tuna not tuna at all:
https://www.foxbusiness.com/lifestyle/lab-tests-no-tuna-subway-sandwiches
Oh yeah, I'm not unaware of the quality loss over the years. It's an occasional craving for their particular taste. Love the sweet onion chicken teriyaki.
It's the customer service that really tanked here (I'm in the affected area from what I can tell). It seemed like there were never more than 2 people working at any of the stores here, even during busy hours. Wouldn't surprise me if the owner was responsible for that as well.