Programmer Humor

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Flight instinct intensifies (sh.itjust.works)

submitted 3 months ago by alphacyberranger@sh.itjust.works to c/programmerhumor@lemmy.ml

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[–] psud@aussie.zone 1 points 3 months ago* (last edited 3 months ago)

I lost the only job I have ever left involuntarily on a helpdesk for a small system partly because of the tracking tools they used

I was top in the team by tickets closed. The person they kept was top by time per call (spent the longest time on each call/worst at efficiently fixing callers' issues)

Tech tools are not a solution for incompetent management