this post was submitted on 01 Aug 2024
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“I look in her bag and there is blood all over her bag, her toys, her fries, everything,” says New York resident Tiffany Floyd.

Burger King near Buffalo, New York temporarily closed over the weekend after a customer found blood in her daughter’s food.

On July 26, New York resident Tiffany Floyd posted a TikTok video about a distressing experience with her four-year-old daughter Matayla at a Burger King in Getzville, New York.

“I heard, ‘Mom, I don’t want ketchup,’ so I take the bag back thinking that they messed up our order,” she continues, before using her rubber-gloved hand to show her daughter’s burger to the camera. “I look in her bag and there is blood all over her bag, her toys, her fries, everything.”

Floyd says she then pulled over and called Burger King to ask what was going on with her food, and the manager told her that a worker injured his finger right before making and bagging their order, and that if she came back, she could get a refund.

So, she decided to call her local health department and file a report.

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[–] iAmTheTot@sh.itjust.works 14 points 1 month ago (1 children)

I feel like you're being snarky here, but like, this is a good thing, no? Offering a refund was the correct thing to do.

[–] FlyingSquid@lemmy.world 131 points 1 month ago (2 children)

Just a refund is not enough for that, no. It's a biohazard and the kid ate it. That calls for a lot more restitution.

[–] iAmTheTot@sh.itjust.works 37 points 1 month ago* (last edited 1 month ago) (3 children)

I'm pretty confident that the manager of a random Burger King does not really have the authority to offer any more restitution than that. Plus, no one said "just" a refund. Starting with a refund is a good thing. Good things should be reinforced, not mocked.

[–] FlyingSquid@lemmy.world 51 points 1 month ago (1 children)

As I told the other person, the manager knows who to contact and it sounds like they didn't offer to contact them.

[–] Oka@sopuli.xyz 1 points 1 month ago (1 children)

Should know but probably doesn't, or wasn't thinking at the time

[–] FlyingSquid@lemmy.world 5 points 1 month ago

If they don't know, they were improperly trained, meaning this woman should get far more compensation.

If they weren't thinking at the time, they were negligent, meaning this woman should get far more compensation.

This isn't a burnt burger bun we're talking about. This is a significant biohazard.

[–] hoshikarakitaridia@lemmy.world 16 points 1 month ago

good things should be reinforced, not mocked.

Amen. Let's be better than reddit and take this one to heart.

[–] Manifish_Destiny@lemmy.world 3 points 1 month ago (1 children)

Cool then he should escalate because he clearly already fucked up

[–] iAmTheTot@sh.itjust.works 5 points 1 month ago

Did you read the article? Burger King corporate is involved and in contact with the woman.

[–] homesweethomeMrL@lemmy.world 2 points 1 month ago (1 children)

True but the manager can’t offer the proper restitution. They should have had a senior shit-cleaner-upper call them.

[–] FlyingSquid@lemmy.world 32 points 1 month ago (1 children)

The manager knows who to contact. And didn't offer to contact them.

[–] iAmTheTot@sh.itjust.works -1 points 1 month ago* (last edited 1 month ago) (1 children)

What? Where did you hear or read that? It wasn't from this article. I think you are jumping to wild conclusions.

[–] FlyingSquid@lemmy.world 20 points 1 month ago (1 children)

I think it can be inferred both because it wasn't brought up in the article and because the mother refused the refund and called the health department.