No Stupid Questions
No such thing. Ask away!
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How do you file a complaint? I had frame swap that cost almost 20k a couple years ago after getting rear ended and my insurance said the diminished value was only 60 bucks. I never even cashed the check I was so pissed.
I agree that insurance companies are a scam, but it sounds like you had the work done before repairs and shops were agreed on? Insurance companies generally work like that..
I did not. I went to one of their “approved” shops and they paid them directly.