Weird. I had to make up a new one cause all my normal passwords were too long.
Several people on here have had the same issue it seems, and Google agrees thats their limit is 12.
Not sure how you got around it. Maybe you're using a USAA reseller or something? You sure that your password's more than 12 characters?
Absolutely beautiful. What a company, lol.
The real beauty of it is that I can't fathom the logic. Unless they're storing the passwords as plaintext, it's not like it can be a storage issue. The hashes will be a constant size. I guess it takes longer to hash bigger inputs, but like, that difference should be unnoticeable until thousands of characters.
Did the engineer who made it truly not fathom that people might have passwords longer than 12 characters? That's the kind of mid-90s logic that makes me genuinely worry that the passwords aren't hashed on the backend, or are just MD5'd or something...
Makes absolutely no sense at all.