this post was submitted on 12 May 2024
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Asshole Design (web edition)

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Similar to an “Asshole Design” gripe fest but with a specific focus on #enshitified websites. It’s also a discussion on how to improve your web UX.

Share your strategies for how to deshitify the web here!

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[ew]: prefix for posts about a specific “Enshitified Website”.

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A bathroom remodeling service who sells bathrooms on the order of $5k—15k has a contact page that requires a CAPTCHA. It’s as if customer dignity has been tossed out and merchants no longer see the need to respect the traditional role of serving their customer. So I have to wonder, are customers who are willing to spend 4—5 figures on a custom bathroom really willing to solve a CAPTCHA and effectively become subservient to the business they are patronizing?

I’m like, if you’re going to trouble me because you can’t be bothered to do your own spam filting, maybe you don’t really need my business.

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