They've been around a bit now. Everyone seems to be pretty satisfied. Desktop app could use some improvements, which is already on their roadmap
this post was submitted on 16 Jun 2024
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Privacy
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I've never seen anyone say they're dissatisfied. I've seen claims that lifetime plans are a bad business model and I've seen one of the owners say they are careful to limit them. Their apps suck but I use them as an off site archive for my most precious data and while I wouldn't let them be my only backup they have yet to cause me issues in several years.
I actually emailed their support asking about the lifetime licensing, and they did mention they calculate/ limit the lifetime licenses to be sustainable. I hope they are able to succeed and be around for a while with their price modeling. Maybe lifetime won't be for sale for much longer
People complain that they won't respect their lifetime plans forever, but otherwise I haven't heard anything bad about them.
Oh interesting, was there a Q&A or something or just speculation?
Nah, that was public opinion on /r/datahoarders (I think) back when I still used reddit.
Satisified customer here. Bought 2x lifetime plans for myself and my partner
Just bought 3 since they stack and I'm worried they won't be offered in the future XD
Anyone know if Filen has an egress cost or limit?
Film is a nice, up and coming company. I tried their services, all works. Client-side encryption is definitely a great feature. The downside for me was how the iOS app literally kills the battery.
I like them. You get 40GB for free, so that’s appreciative. Opening documents can take some time, especially on mobile, but I don’t have any major complaints generally.
It's good and I like the service but the mobile app could use improvements to auto upload
I've noticed this too. I have to open the app for sync to start happening. I raised this concern to their customer support and they quickly responded saying they'll pass it to the dev team. Fingers crossed they add a fix soon.