this post was submitted on 06 Aug 2024
53 points (85.3% liked)

Privacy

31182 readers
503 users here now

A place to discuss privacy and freedom in the digital world.

Privacy has become a very important issue in modern society, with companies and governments constantly abusing their power, more and more people are waking up to the importance of digital privacy.

In this community everyone is welcome to post links and discuss topics related to privacy.

Some Rules

Related communities

Chat rooms

much thanks to @gary_host_laptop for the logo design :)

founded 4 years ago
MODERATORS
 

My first request was around June. My second request, followed by an addition support ticket was at the end of July. In both these situations, I've been left without any response - no "hi"s, no re-assurances, nothing.

Unfortunately, I am not from the EU region, neither do I live in one, but given how this also affects the citizens of countries under EU, how should I proceed further? Is there a webpage online, where I can just file them? Or is it only possible through the local DPA/court?

top 14 comments
sorted by: hot top controversial new old
[–] Shadow@lemmy.ca 37 points 1 month ago (1 children)

Have you checked your spam folder to make sure you didn't miss a reply? Did you email gdpr@linuxfoundation.org?

Does seem odd they wouldn't reply within the time frame you listed.

[–] DmMacniel 12 points 1 month ago (2 children)

GDPR@linuxfoundation.org would only be suitable for requests made by EU-Citizens no?

[–] Shadow@lemmy.ca 25 points 1 month ago

It's what they list in their privacy document as the contact address. Non EU citizens don't really have any rights for this sort of thing afaik, so gdpr@ will probably be their only contact point for full data removal.

[–] Mubelotix@jlai.lu 16 points 1 month ago (1 children)

So what? Just claim you are one

[–] essell@lemmy.world 11 points 1 month ago (2 children)

If only they didn't have their personal data to check that.

[–] Mubelotix@jlai.lu 11 points 1 month ago

They can't prove shit. You could very well become a EU citizen at any time

[–] poVoq@slrpnk.net 7 points 1 month ago* (last edited 1 month ago)

The GDPR applies to both EU and non-EU citizens. What matters is that the organisation has activities in EU countries, but IANAL.

[–] mox@lemmy.sdf.org 28 points 1 month ago (1 children)

While I think it's reasonable of you to expect some kind of response within a month or two, I also think it's realistic to expect organizations like this to be slow in such areas, since they don't necessarily have staff dedicated to this or well trained in it. If I were in your position, I think I would start writing to more contacts within the org, in hopes of reaching someone who knows who to talk to.

Good luck.

[–] delirious_owl@discuss.online 18 points 1 month ago* (last edited 1 month ago) (1 children)

Email is hard. Its possible it never made it to their inbox. Honestly I would send a follow up from two other email accounts on distinct domains before jumping to conclusions

[–] XTL@sopuli.xyz 7 points 1 month ago

Yes. Email is also pretty thoroughly broken after years of spam and corruption by Microsoft and Gmail. It was never a reliable system and is even less so today. It's a good idea to try again and use different systems if you have some.

[–] blusterydayve26@midwest.social 17 points 1 month ago (1 children)

Unfortunately, I am not from the EU region, neither do I live in one

So, the GDPR doesn’t apply to you. So, you’re probably SOL?

[–] Hugh_Jeggs@lemm.ee 8 points 1 month ago

Ode to Joy intensifies

[–] Wooki@lemmy.world 0 points 1 month ago* (last edited 1 month ago)

Meh

Patience is a virtue unless manufacturing a narrative