Technology

Hilarious. Logitech’s software has always been an afterthought and now they want me to pay for it? Goooo fuck yourselves. I had to sell a perfectly good keyboard and mouse because their stupid g-hub is harder to navigate than a g-spot.

It kept doing updates and every time it did, it would clobber all my macros and bindings and basically factory reset. I had a txt document on my desktop with all my configs so I could set them back up whenever it decided the configuration gods required a sacrifice.

!fucksubscriptions@lemmy.world

A comment on the article: "I will go back to a command line before I pay a fucking subscription for a mouse."

I've already got a "forever mouse".

I plug it in, it needs no updates because it's a fucking mouse.

I was intrigued by the idea, I was like, "oooh a modular mouse where it could be a trackball or vertical mouse or multi-sensor components with obvious replacement parts that they'd sell to make it easy on repair"!

Then I saw software and I'm like wtf? do I look like I need something else to Crowdstrike me? "Can't work today boss, credit card didn't update my mouse subscription hang on...."

corporate brain rot

Uh, what would I be paying for, exactly? I don't really see what Software support a mouse really needs, as long as it doesn't ship buggy. Also, I've been using my (Logitech, funnily) mouse for 6 years now, and if you ignore the few scratches it has gathered, it still works pretty much perfectly.

Also, if their solution for a longer lasting mouse really is repairability, isn't that just their way of saying "we designed our other products to be thrown away"?

Make it repairable if you want it to last forever.

Lol I actually had to check to make sure this wasn't published on April 1st. Missed joke opportunity, this is hilarious

This is so absurd. The only updates peripherals need are firmware bug fixes. And it's a standard that these updates are free. Having subscriptions for hardware is kinda dystopic tbh

From the podcast:

Some only have a mouse or only a keyboard, but many of them have both. But the thing that shocked me was that the average spend on that globally is $26, which is really so low. This is stuff you use every day, that sits on your desk every day, that you look at every day. That’s like the price of four coffees at Starbucks or less than a Nike running shirt. There is so much room to create more value in that space as we make people more productive — to extend human potential.

You know why on average people spend so little? Because a mouse is just a mouse. It doesn't need to do anything besides controlling the cursor. It doesn't need a "dedicated AI button that launches Logi AI Prompt Builder" (which is just a ChatGPT wrapper btw)

I don't want to be that one person that just complains about capitalism under every post, but things like this make it hard. We have already perfected the design of a mouse. But every year publicly traded companies need to make more money than in the previous year, so let's add subscriptions to everything. And also AI, because investors love it

I will learn to build a mouse and write my own damn drivers first.

What the actual ever living fuck happened in their brain to create this thought

When companies that sell physical products like peripherals (as an example) try to invoke the subscription model, it just says that they are failing and desperate for profits. Which means that other products are available and better.

I have an idea for Logitech: Go fuck yourselves

logitech's software is trash across the board.

Have their MX keyboard and their logi+ software regualrly craps out making the function/special keys unusable until i log off/back on. Sometimes WHILE im using the keyboard.

And their gaming stuff is no better. Many times just having the logitech g suite software running means my mic will randomly stop working, if i remove the software the headset runs fine.

Their hardware is solid, but there is a 0% chance i would pay for their software.

I will stop using a mouse and get really good with hotkeys rather than pay a subscription.

Logitech has an idea for a “forever mouse”

Great, my money is good to go. I'll pay big for something that's easy to keep clean and doesn't have that horrible sticky rubber after a few years.

that requires a subscription

I'm out.

I don't want a hardware that always needs updates. Are they stupid?

In other words: They want me to never buy a Logitech product ever again. Fuck you greedy corporate shitpiles!

Haha more like a never mouse

How exactly are software updates supposed to extend the life of a mouse?

I get that theoretically with a subscription, they could offer to replace your mouse if the hardware broke. (Sortof like an extended warranty that you reup every month or year or whatever. Not that that isn't a scam, but I can at least see how it could maybe look good on paper to certain people.) But that has nothing to do with software.

If the software breaks due to a software problem (and, be honest, how many people in the history of the world have ever had a mouse break due to a software problem?), I'd think it would be unlikely you could get an update to the mouse. And if the hardware breaks, the chance that it can be fixed (or even worked around) with a software update seems negligible.

Are they thinking with software updates they'll make it continue to support newer wireless communication protocols that don't exist yet or some BS like that? Not that that makes sense either.

Am I missing something or is the BS in this idea more evident than in most?

It really feels like they developed a revenue stream prior to developing a product. All we've heard is some "Ai features" would be a subscription service, but their software has been preety universally mid at best, and AI is starting to see some backlash. We are seeing companies try to cram AI into everything even when it has no purpose being there. I get the feeling that companies are starting to catch onto this AI investments have become ridiculously expensive and have provided nearly zero additional value to their products and services.

Side question since this concept is obviously rent seeking... Why is there not a market for premium custom mice like there are for keyboards?

All the mice over the ~$80 range seem to only be gamer mice or focus on adding more and more buttons. Why aren't there options that are customizable or more premium?

I get that no one wants a solid machined aluminum mouse but surely there is something more premium than adding more buttons.

I really hope there aren't people stupid enough to buy or even want that.

This shit is so absurd. I've had to replace several mouses because of the scroll wheel, until I began opening and saw that it was basically programmed obsolescence that was easy to fix. Logitech has seen how rampant programmed obsolescence is in cheap mouses and is basically taking advantage of it.

No thank you, and get fucked.

this type of shit should be illegal

Luckily I can buy a perfectly decent mouse that lasts forever for £5

my forever mouse is a 15+ years old mx518

Maybe they could, like, put good switches in their high end mice? And building them in a modular, repairable way?

I had a G903 with the wireless charging pad. The switches starting going bad within a year. I tried replacing those switches with higher quality ones, but a ribbon cable broke while getting it apart. The ribbon cable had one end sealed inside a module, so you have the replace that whole thing. Ended up writing the whole thing off and bought a Glorious (which are quite nice).

Won't touch their high end mouses anymore. Their cheap wireless mice are still pretty good and will run on a single AA battery forever (how? I don't know). Why do they cut corners on the high end of the market?

Wait is this an onion?

Arent mouse already "forever" mice. Like what goes wrong in them? I've never had a wired laser mouse fail, and the batteries ones I usually lose the adapter or let it corrode before the mouse actually fails

And if anything I only buy a new mouse for aesthetics. Or when their old mouse is grody