this post was submitted on 26 Jul 2024
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Asklemmy

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[โ€“] gorgor301@lemmy.world 1 points 3 months ago

I had an Anker headphone break within a year or so. I asked for a replacement and sent a picture of a broken hinge. Despite heavy insinuations from them that it was probably because of my rough use (lkely true), they sent me a replacement and asked for my feedback with the whole process. Nicest customer service experience Ive had.