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77% Of Employees Report AI Has Increased Workloads And Hampered Productivity, Study Finds (www.forbes.com)

submitted 4 months ago by Stopthatgirl7@lemmy.world to c/technology@lemmy.world

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The new global study, in partnership with The Upwork Research Institute, interviewed 2,500 global C-suite executives, full-time employees and freelancers. Results show that the optimistic expectations about AI's impact are not aligning with the reality faced by many employees. The study identifies a disconnect between the high expectations of managers and the actual experiences of employees using AI.

Despite 96% of C-suite executives expecting AI to boost productivity, the study reveals that, 77% of employees using AI say it has added to their workload and created challenges in achieving the expected productivity gains. Not only is AI increasing the workloads of full-time employees, it’s hampering productivity and contributing to employee burnout.

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[–] Hackworth@lemmy.world -1 points 4 months ago (1 children)

I prefer Claude, usually, but the article also does not mention LLMs. I use generative audio, image generation, and video generation at work as often if not more than text generators.

[–] Nobody@lemmy.world 11 points 4 months ago* (last edited 4 months ago)

Good point, but LLMs are both ubiquitous and the public face of “AI.” I think it’s fair to assign them a decent share of the blame for overpromising and underdelivering.