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77% Of Employees Report AI Has Increased Workloads And Hampered Productivity, Study Finds (www.forbes.com)

submitted 3 months ago by Stopthatgirl7@lemmy.world to c/technology@lemmy.world

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The new global study, in partnership with The Upwork Research Institute, interviewed 2,500 global C-suite executives, full-time employees and freelancers. Results show that the optimistic expectations about AI's impact are not aligning with the reality faced by many employees. The study identifies a disconnect between the high expectations of managers and the actual experiences of employees using AI.

Despite 96% of C-suite executives expecting AI to boost productivity, the study reveals that, 77% of employees using AI say it has added to their workload and created challenges in achieving the expected productivity gains. Not only is AI increasing the workloads of full-time employees, it’s hampering productivity and contributing to employee burnout.

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[–] Hackworth@lemmy.world 29 points 3 months ago (1 children)

I dunno, mishandling of AI can be worse than avoiding it entirely. There's a middle manager here that runs everything her direct-report copywriter sends through ChatGPT, then sends the response back as a revision. She doesn't add any context to the prompt, say who the audience is, or use the custom GPT that I made and shared. That copywriter is definitely hampered, but it's not by AI, really, just run-of-the-mill manager PEBKAC.

[–] treadful@lemmy.zip 11 points 3 months ago (1 children)

I'm infuriated on their behalf.

[–] Hackworth@lemmy.world 46 points 3 months ago (1 children)

[–] nilloc@discuss.tchncs.de 10 points 3 months ago

E-fucking-xactly. I hate reading long winded bullshit AI stories with a passion. Drivel all of it.