A Boring Dystopia

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Pictures, Videos, Articles showing just how boring it is to live in a dystopic society, or with signs of a dystopic society.

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First Horizon Bank system detects when a call center worker was on the brink of "losing it" and plays an AI-made montage of family photos set to their favorite song to calm them down. (www.bloodinthemachine.com)

submitted 3 months ago by Fontasia@feddit.nl to c/aboringdystopia@lemmy.world

25 comments fedilink hide all child comments

cross-posted from: https://lemmygrad.ml/post/4856141

We live in a sci-fi dystopia.

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[–] Th4tGuyII@fedia.io 2 points 3 months ago (1 children)

Now this is a boring dystopia -- make a halfarsed attempt to "help" mentally exhausted call workers rather than giving them the power to punish abusive customers or to actually fix whatever corporate-level fuckery made them that way in the first place.

[–] fine_sandy_bottom@discuss.tchncs.de 2 points 3 months ago

It's so absurd it doesn't sound credible?

Like any idiot manager can understand that being shown a photo of your wife and kids after being shouted at by a customer for the nth time today isn't really going to help.

It's also incredibly insulting for call centre staff. Imagine encountering real problems with bank policy et cetera and having a computer try to placate you with a nice soothing picture.