this post was submitted on 23 Jul 2024
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Sometimes the scanning technique can mean an item is accidentally scanned twice. It's a bit of a faff around to have to go to the CS desk to get a refund, so I can understand them wanting you to not make any mistakes in the first place.
Why would they have to go to the CS desk? the cashier can just change it right there. It happens occasionally where they scan too many items and have to void some out, it's really not a big deal.
Not if they don't catch it then and there.