this post was submitted on 29 Apr 2025
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Recent events have had me thinking a lot more about which tools we will be allowed to use in the workplace.

It was difficult to undo the damage that using Windows for most of my life affected my perception of computers.

Using Linux has widened my perspective on technology in general and made it a lot more fun to explore low level and systems programming.

Do many of you get to use Linux tools at work? How would you feel about more small establishments and local shops using software that gives them more control?

I’d imagine payment software, and a whole slough of other services are now sold as SaaSes when historically they did not need to be digitized or have an unnecessary middle man.

Just a little Tuesday thought for discussion. Hope you all are doing well.

-G

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[–] MelodiousFunk@slrpnk.net 3 points 21 hours ago

I’d imagine payment software ... historically ... not have an unnecessary middle man.

I used to work in the payments industry, and it's middlemen all the way down. Visa/MC/etc. don't deal with small fry. There is an enormous amount of regulatory overhead (which is not a bad thing here, fraud is rampant and it's a cat and mouse game). Unless you're buying from a heavy hitter like Walmart etc., that business is going through at least one layer of transaction processing before it gets to the issuer. The smaller the business/processing traffic, the more likely it is that there's several hops in the chain.

Example: Processor A has direct connections to V/MC (which involves hosting V/MC's hardware in a secured datacenter with multiple redundant network connections, and paying for the privilege). Unless a client does $X in volume, the overhead outweighs the revenue from that client. Clients that process less than $X still need servicing, so Processor B contracts with Processor A (hosting Processor A's hardware, paying for dedicated data lines, etc.), dealing with smaller clients that add up to at least $X so Processor A is happy. Processor B may have a volume floor as well, in which case the chain continues. Each hop takes a percentage, and generally the clients with the lowest volume pay higher fees per transaction. Now add in other card types like Amex and Discover, debit transactions (which require dedicated hardware to decrypt/encrypt the PIN to verify before passing the transaction), EBT, etc. Only the largest processors are going to have direct capability to handle all of that. More typically, mid-sized processors contract with multiple other processors to cover the spectrum... or just not worry about Discover or something.

tl;dr there's a whole lot more to it than just rolling your own point of sale software.