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Because that's what 90% of their clients do.
Why does a realtor/bank make you put your address on the application to buy a house? If you're buying a home, why would they assume you already have one?
Honestly, I don't think they "assume" that you'll do anything other than give them a car to work on and pick it up and pay when they are done. Whatever happens before, after and in between, isn't their problem.
Adding on to this: the repair shop I take my car to is too far from my house for me to walk or bike back, so I just walk the shops in town while they work on my car (unless they tell me ahead of time it might take more than one day to diagnose+repair, in which case I ask a friend to drive me back home after dropping off the car).
It's less that they "assume you can leave", but rather that it isn't really their problem. They need an uncertain amount of time to work on your car, depending on the issue being repaired, and you can leave if you want to during that window.
If there's nowhere for you to walk/bike to nearby, you just gotta sit and wait, which I've done on a handful of occasions. Just sitting in the lobby and reading some outdated magazines for an hour or two. It's boring, but what can you do?
In addition to this, I also added into my post that there is no guarantee they will even look at your car today or tomorrow. Other customers and problem difficulty can delay their timeframe to even start diagnosing.