this post was submitted on 10 Jul 2024
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[–] CosmicTurtle0@lemmy.dbzer0.com 12 points 4 months ago

I think it was Comcast that refused to connect me with a human unless I said the right thing.

No matter what method, it would either hang up and tell me to try again or just not route me to the right place.

I ended up sending a letter to my state Attorney General. 30 days later my issue was fixed.