this post was submitted on 16 Dec 2024
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Some on reddit.com/r/anesthesiology say it's fake. Others say this is not for doctors but for the patient.

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[–] ramsorge@discuss.online 26 points 6 days ago (2 children)

While I don’t disagree that this happens frequently, the wording seems to be unrealistic. They would never go into this much detail, in such an unprofessional way. They have form letters that get vetted by legal teams. This would never pass.

Of course I could be wrong and this seriously is how UH talks.

[–] growsomethinggood@reddthat.com 19 points 6 days ago (2 children)

It's been several years, but I've received something similar from UHC, maybe only a few sentences shorter. This reads to me like the same bs put through an LLM.

I did get them to cover their denied service, btw, after faxing over the world's thinnest-disguised pissy letter of contest to their decision. I'm not an easy person to anger but let me tell you, I saw red when I got that denial.

[–] ramsorge@discuss.online 8 points 6 days ago

Well, you know what to do next time.

[–] sexy_peach 6 points 6 days ago

See, I immediately thought oh it might be fake but then people in the comments pointed out that they have gotten letters exactly like this.

[–] Tolookah@discuss.tchncs.de 10 points 6 days ago (2 children)

The unrealistic thing about this is the time frame. For a stay that happened at the end of November, to have a reply in hand two weeks later is unreal.

[–] unwillingsomnambulist@midwest.social 22 points 6 days ago (1 children)

With UHC, this is not unrealistic in the slightest.

I had a follow-up appointment with a specialist I’ve been seeing last Friday. My lab results didn’t show the progress we were expecting, so we decided to attack the issue with a particular medication. This medication is injectable, not a pill like the ones I’ve been taking that have proven to be ineffective, and it’s sold under three names; we discussed all three, and before I left the office, he submitted the prior authorization request.

Given that I’m insured by UHC, the prior authorization was denied. Not only was it denied, they robo-called me to say so, sent a letter via mail, and put a copy of the letter in PDF form on my account, before I got home from the doctor’s office.

Not only that, but the section of the letter where they’re supposed to recommend alternate drugs was blank. So basically, “we’re not going to cover that, you can keep suffering, go fuck yourself” in less than 15 minutes.

UHC is exceedingly efficient at not giving a shit.

[–] Tolookah@discuss.tchncs.de 6 points 6 days ago

Wow that sucks. When the first discussions of Obamacare came up, Republicans should have went with "we don't need govt death panels, we have death panels at home!"

[–] ramsorge@discuss.online 1 points 6 days ago

Yeah that’s a good point. I get shit months after.