this post was submitted on 18 Jun 2024
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McDonald's is removing artificial intelligence (AI) powered ordering technology from its drive-through restaurants in the US, after customers shared its comical mishaps online.

A trial of the system, which was developed by IBM and uses voice recognition software to process orders, was announced in 2019.

It has not proved entirely reliable, however, resulting in viral videos of bizarre misinterpreted orders ranging from bacon-topped ice cream to hundreds of dollars' worth of chicken nuggets.

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[–] conciselyverbose@sh.itjust.works 0 points 2 months ago (1 children)

You're projecting the future. It fundamentally cannot be factual. It's a guess. Some guesses (that LLMs are a deeply flawed technology) come from a place of understanding how shit works that other guesses (LLMs are magic) don't, but the actual future impact of the tech inherently must be an opinion, regardless of how well informed it is. There is no objective truth.

(All of this is without the fact that very little of the past is super concrete either. We know specific things happened with relatively high certainty, but why is, again, always a guess.)

[–] afraid_of_zombies@lemmy.world 0 points 2 months ago (1 children)

There is no objective truth.

Hmm is this a true statement no matter what people think of it?

[–] conciselyverbose@sh.itjust.works 0 points 2 months ago (1 children)

It has not happened yet. By definition there is no "reality".

There are merely informed opinions, uninformed opinions, and fraudulent opinions.

[–] afraid_of_zombies@lemmy.world -1 points 2 months ago

Hmm is this a true statement no matter what people think of it?