this post was submitted on 06 Dec 2024
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I recently used the self checkout in an Aldi and it just... didn't care. It was fantastic! I left most the items in my cart and just scanned everything with a hand-held scanner then paid and bagged everything at my car.
Then I went to another store and they have plastic bag holders welded in the scale area and it complained that my head was an unexpected item in the bagging area with a top-down camera perspective to prove it.
Aldi is like the crown jewel of grocery stores. There's not one close to me, unfortunately. And they've always (as long as I've known them, anyway) let their cashiers sit. Aldi needs to buy Kroger and show them how it's done.
Other grocery stores don't let their cashiers sit? Wtf? Standing still for 8+ hours sounds like hell? Why would you force someone to do that?
I've never been to a grocery store where cashiers were forced to stand and I've lived in 4 different countries in the past decade. This is an American thing, yes? But why?
The US is a truly ridiculous country. They have all these weird Hang-Ups about what constitutes good customer service, apparently sitting is offensive to some people, although I've never met anyone who thinks that.
But I just don't get it. How is standing a customer service? It doesn't add anything except suffering to the cashier.
Americans think that suffering is a service and they damn well deserve it