this post was submitted on 26 Nov 2024
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Yup. A good small-business CEO is someone works with customers and translates that into tasks for employees and changes in direction for the company. I think that should translate to a CEO of a larger company, because once you lose that direct interaction w/ the customer, you become out of touch. It doesn't have to be every day, but it should be often enough to really get a feel for how things in your company work.