this post was submitted on 22 Nov 2024
271 points (98.9% liked)
Technology
59599 readers
3381 users here now
This is a most excellent place for technology news and articles.
Our Rules
- Follow the lemmy.world rules.
- Only tech related content.
- Be excellent to each another!
- Mod approved content bots can post up to 10 articles per day.
- Threads asking for personal tech support may be deleted.
- Politics threads may be removed.
- No memes allowed as posts, OK to post as comments.
- Only approved bots from the list below, to ask if your bot can be added please contact us.
- Check for duplicates before posting, duplicates may be removed
Approved Bots
founded 1 year ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
You’re not going to win a chargeback determination in this case either.
You will be, as I was, shit out of luck.
If your credit card doesn’t let you do a chargeback for defective equipment then you need to get a better card provider.
TVs not working after purchase would qualify as defective in my opinion.
Your opinion doesn’t matter. What matters is everyone else’s opinion. Our interpretation of that TV is “Obviously defective”, but in their eyes it turns on and plays media and sound, and if you crank the brightness all the way up then in very bright scenes you don’t notice the blue tint.
My only actual remedy in this case was go to small claims court, which costs money on top of time off from work, and winning would require explaining backlight bleed to a 70 year old judge and that while it’s normal, not to this degree. And even if I won, this would be against Sony so maybe after that they ban me from doing any kind of business with them ever again and I’d lose access to thousands of dollars worth of games I’d pay for and lose the ability to play my $500 game console. This shit is just stacked against you and there’s no real winning except to not buy their product in the first place. But what do you do when any manufacturer on the market can and would do this to you? Never buy a TV again I suppose.